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Customer Service Specialist with ENG + GER, ENG + FR, ENG + Dutch, ENG + CZ
Randstad HR Solutions s.r.o.
Place of work
Bratislava, Slovakia
Bratislava, Slovakia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Do you want to work in an international dynamic environment? Do you want to be a part of a quickly expanding team? Can you speak English + German / French / Dutch/Czech fluently? This company can offer you a friendly working environment, career growth, contribution to language courses and other interesting benefits.
what will you do?
- provide direct support to our corporate clients in banking operational workflow topics
- assist clients in detecting technical and functional issues and use your extensive experience and knowledge to diagnose, prioritize, advise and resolve technical and functional problems
- maintain contact with clients and stakeholders and keep them informed about their requests
- set-up clients on the new channel and related services
- identify and bring forward suggestions for continuous improvement
- be responsible for data investigation and analysis to complete clients requests
- collaborate with other departments to solve daily assignments.
what do we require?
- verbal and written fluent in English (B2) and German (B2/C1)
- 2 years of relevant experience in client service function
- excellent client service skills and communication skills
- banking and payments knowledge, technical PC skills
- flexibility, result-orientation, team player with a positive drive
- willing to learn every day
what can we offer?
- working for international and stable financial institution
- possibilities of further career growth in different roles within the team
- financial - life events, 3rd pillar retirement saving, life insurance, salary compensation during illness leave (PN), referral bonus
- trainings and language courses
- extra holiday days
- company events, team buildings
- cafeteria benefits, etc.
Are you interested in this position?
Please press the button “Reply”, fill in the form on the following page and attach your professional CV.
After reviewing your CV I will inform you about the following steps.
Should you have any questions do not hesitate to contact me.
If you are interested also in other currently opened position please visit www.randstad.cz.
I am looking forward to our future cooperation
what will you do?
- provide direct support to our corporate clients in banking operational workflow topics
- assist clients in detecting technical and functional issues and use your extensive experience and knowledge to diagnose, prioritize, advise and resolve technical and functional problems
- maintain contact with clients and stakeholders and keep them informed about their requests
- set-up clients on the new channel and related services
- identify and bring forward suggestions for continuous improvement
- be responsible for data investigation and analysis to complete clients requests
- collaborate with other departments to solve daily assignments.
what do we require?
- verbal and written fluent in English (B2) and German (B2/C1)
- 2 years of relevant experience in client service function
- excellent client service skills and communication skills
- banking and payments knowledge, technical PC skills
- flexibility, result-orientation, team player with a positive drive
- willing to learn every day
what can we offer?
- working for international and stable financial institution
- possibilities of further career growth in different roles within the team
- financial - life events, 3rd pillar retirement saving, life insurance, salary compensation during illness leave (PN), referral bonus
- trainings and language courses
- extra holiday days
- company events, team buildings
- cafeteria benefits, etc.
Are you interested in this position?
Please press the button “Reply”, fill in the form on the following page and attach your professional CV.
After reviewing your CV I will inform you about the following steps.
Should you have any questions do not hesitate to contact me.
If you are interested also in other currently opened position please visit www.randstad.cz.
I am looking forward to our future cooperation
Company on whose behalf the position is being filled
Other administrative and support service activities
Our client is a leader in the field of finance. For their modern offices in Bratislava they are currently seeking new colleague for this position.
Our client is a leader in the field of finance. For their modern offices in Bratislava they are currently seeking new colleague for this position.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Language skills
English - Upper intermediate (B2) or German - Advanced (C1) or French - Advanced (C1) or Dutch - Advanced (C1) or Czech - Advanced (C1)
Advertiser
Brief description of the company
Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.
Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.
We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.
Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.
We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.
Number of employees
150-199 employees
ID: 3616197
Datum zveřejnění: 16.4.2019
2019-04-16
lokalita: Bratislava Pozice: Back Office Specialist, Call Operator Společnost: Randstad HR Solutions s.r.o.