HR Services Associate

Randstad s.r.o.

Place of work
Praha 4, Czechia
Contract type
full-time, trade licence

Information about the position

Job description, responsibilities and duties

- successfully deliver customer care activities providing support in administrative tasks and processes
- provide rapid, high quality, and validated support to all HR related queries and requests
- take ownership for queries and be responsible for case opening and closing (end to end)
- be the first and final point of contact for customers
- maintain data changes or actions
- escalate requests that cannot be resolved directly to the appropriate experts
- perform other tasks as assigned by the Line Manager

Employee perks, benefits

- international working environment and refreshments in the office
- meal vouchers
- 5 weeks of vacation, sick days
- multisport card
- individual professional growth and further development

Company on whose behalf the position is being filled

Other unlisted areas

It is an IT Services and Engineering Solutions company with operations in Switzerland, Germany, Austria, the USA, Czech Republic, and the UK. The core competencies are consulting and IT services in the area of IT infrastructure, service management, system engineering, migrations, and operations.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and French - Upper intermediate (B2)

Personality requirements and skills

- Bachelor's degree or equivalent working experience
- at least one year of experience working in the HR field
- fluency in ENGLISH and FRENCH


Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees

Company address

Randstad s.r.o.
Jungmannova 15
110 00 Praha 1
ID: 3805157  Datum zveřejnění: 7.11.2019