B2B Technical Support for German Customers

Randstad s.r.o.

Place of work
Brno, Czechia
Contract type
Start date
Wage (gross)
35 000 Kč/month

Information about the position

Job description, responsibilities and duties

Are you interested in new technologies? Do you like solving problems and communicating with people? Do you speak German well? If you say so this opportunity could be an ideal job for you. Your main responsibility would be helping business partners with their technical issues.

Our client is a progressive international company producing mobile computers, printers, scanners and many more superb products.

what will you do
• communicate via email and phone with B2B customers
• solving technical issues of the first level
• pass on more complicated requests to higher level of technical support
• providing training for new joiners

Employee perks, benefits

• 35 000 per month + bonuses
• 5 weeks of vacation
• 5 sick days
• contribution to life and pension insurance
• multisport card
• relocation support
• language courses for free
• IT courses, management courses, etc.
• fruit days
• modern office

Company on whose behalf the position is being filled

Electrical industry

Progressive international company producing mobile computers, printers, scanners and many more superb products.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and German - Advanced (C1)

The position is suitable for a fresh graduate


Personality requirements and skills

• communicative English (B2) and very good German (C1)
• interest in technology
• experience with helpdesk or customer service is an advantage


Brief description of the company

Randstad is the second largest HR services provider in the world and has number 1 position in many countries. Our 28,000 employees work in 4,587 branches and inhouse locations to employ almost 567 700 people on daily basis.

Company’s services range from regular temporary staffing and permanent placing, to Inhouse services, search & selection, and HR solutions.

We are driven by our core values ‘to know, to serve, to trust’. We need to understand the present and future needs of our clients and candidates. The better we know our clients and candidates, the better we can match their needs and exceed their expectations.

Number of employees

150-199 employees

Company address

Randstad s.r.o.
Jungmannova 15
110 00 Praha 1


Contact person: Jakub Nováček
Tel.: +420778463504
E-mail: send CV
ID: 3860936  Datum zveřejnění: 31.1.2020  Spodní hranice mzdy (brutto): 35 000 Kč/month