Customer Support with Czech

Real Recruitment Solutions

Place of work
Greece
Contract type
full-time
Start date
15.05.2019

Information about the position

Job description, responsibilities and duties

Join us and enjoy one of the sunniest Mediterranean countries. Greece is the place where you can find the whole world in a miniature. Join now! Discover yourself the beauty of the Greek nature! Taste our famous kitchen! The history of 3.000 years is harmonized with a modern and pleasant place to live and work!

You will be asked to:

Interact effectively with existing customers via Calls, E mails or Chat in one of the following languages: French, German, Italian, Czech, Slovak, Polish, Dutch, Danish, Norwegian, Finnish or Swedish plus English
Handle customers’ complaints and issues with patience and empathy.
Be able to solve efficiently all the technical issues.
Record details of customer contacts and actions taken.

Salary information

Monthly performance bonus and extra payment for night shifts and weekends + RELOCATION PACKAGE (flight and 2 weeks in a hotel)

Employee perks, benefits

Benefits:

Competitive monthly salary as well as a monthly performance bonus
2 additional salaries per year provided in 3 payments.
Excellent relocation support – Flight ticket will be booked and paid. Pick up at airport and 2 weeks free hotel by arrival.
Extra payment for Night shifts, Overtime, Greek Holidays & Sundays
Ongoing paid training using the latest technologies
Both private and public health insurance coverage
In house doctor
On site canteen
Casual dress code
Employee Relations team to help new hires integrate in the Greek lifestyle and culture
Fun team activities inside and outside the company
Lots of benefits and Discounts for all employees
Job Requirements
Proficient level in Croatian, Czech, Danish,Dutch, Finnish, German, Hebrew, Hungarian, Norwegian, Portuguese, Slovak or Swedish and good command of English.
Strong tech skills and familiarity with new technologies.
Availability to work in rotating/night shifts and on holidays/weekends.
Willingness to work in a fast paced environment.
Advanced communication /soft skills.


Location: Athens, Greece

Contract: 1 year with the possibility of permanent contract after one year.

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

A big multinational company

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Customer Support

Language skills

Czech - Advanced (C1) and English - Upper intermediate (B2)

Advertiser

Brief description of the company

We are recruitment agency with a refreshing approach to the recruitment world. By partnering with other agencies and freelance recruiters in other countries/ regions we are able to give an effective response to our clients’ needs.

If you are an employer and you are looking for a plain and simple recruitment solution we are here to help you out. This means we can find your candidates either for those niche positions where only a couple of candidates are available, or we can help you with filling hundreds of vacancies within an agreed timeframe.

With us you will find the best candidates that can prove that their positions have been profitably matched with their aptitudes and knowledge, resulting in the best performance of your company.

We believe that our experience in Poland and many european markets makes us the perfect entity to help you develop your business.

Company address

Real Recruitment Solutions
Jadwigi z Łobzowa, 7/5
30-124 Kraków
Poland
https://realrecsolutions.com

Contact

ID: 3646010   Datum zveřejnění: 16.4.2019   Základní složka mzdy (brutto) a další odměny:   Monthly performance bonus and extra payment for night shifts and weekends + RELOCATION PACKAGE (flight and 2 weeks in a hotel)