Fraud Investigations Specialist with German

Are you fluent in German and English and looking for a new challenge? Do you have an investigative mind? As a Fraud Investigations Specialist you will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Our client is an important player in the retail market and this vacancy is at their site in Prague, Czech Republic.

What will you do?
• Communicate effectively via email and/or telephone with our customer base - buyers, merchants and internal customers.
• Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
• Consistently achieve/exceed weekly productivity and quality standards.
• Participate in ad hoc projects/assignments as necessary.
We are looking for:
• Fluency in German and English (at least B2)
• Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers.
• Excellent problem solving skills.
• Self-disciplined, diligent, proactive and detail oriented.
• Strong organizational skills.
• Independent decision making based on data analysis.
• Flexibility with working hours and work Saturdays or Sundays as part of your normal 5 day shift.
• Candidates who do not need a visa and a work permit.
Our client offers:
• Competitive salary
• International working environment
• Exciting benefits and employees discounts
• Pension and life insurance
• 5 weeks of vacation
• Company events organized by employer
• Central location within steps of the metro stop
• Brand new state of the art corporate building


Location: Prague, Czech Republic
Working hours: 5 day working with, some shifts can be scheduled on the weekend
Starting date: ASAP
Recruitment process: Face-to-face or Skype interviews

Retail trade

Our client is an important player in the retail market and this vacancy is at their site in Prague, Czech Republic.