Team Leader - Back Office

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno-střed, Czechia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

The team provides remote HR services for their colleagues. They are responsible for all their administration, making sure they are ready for starting dates, inductions, promotions, and that all their data are correct and up-to-date. On a daily basis they are in touch with the business partners and colleagues from across UK.

• Help the team in achieving productivity & KPI targets and meet the SLA deadlines
• Organize, motivate and develop your team
• Take care of the recruitment and induction of new team members
• Review the Performance and Development with each of your team members
• Weekly monitor and report the progress against the targets
• Analyze existing processes and proactively identify possible improvements and savings
• Lead the team to maximize individual & team performance
• Monitor the performance, productivity, quality & issues of the team and solve them in a timely and professional manner
• Communicate with the Business Partners in the UK and possibly travel to the UK
• Be dealing with private & confidential personal data and handle the escalations
• Communicate all relevant information and updates to your team on the team meetings and lead the daily stand up meetings
• Do regular/ad hoc reporting regarding the team performance and productivity

Salary information


Employee perks, benefits

• Company mobile and laptop
• Modern office right in the city centre with an amazing terrace
• Team buildings where we get a chance to get to know each other
• Soft skills training and language courses so you can activate both sides of your brain
• Opportunity to turn your career - we offer each new position or internship to you first
• You can mix benefits of your choice in our Cafeteria benefit system
• Bonus and loyalty scheme, sick days, opportunity to own company shares
• 25 vacation days, lunch vouchers, contribution to pension scheme and a gym membership
• You can turn off your brain and recharge in our chill out space or relax room
• Some days are full of fruits, other are full of sports
• Plenty of social events and charity activities (Christmas party, boat party, ice hockey tournament, summer BBQ, Halloween concert, regular team buildings and much more)
• Relocation support – financial contribution

Information about the selection process

Location: Brno, Czech Republic
Working hours: Mon-Fri, 9.00 – 17.30, British holidays
Starting date: Immediately/negotiable
Recruitment process: 2 Skype/In-house interviews

Company on whose behalf the position is being filled

Other unlisted areas

British company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Personality requirements and skills

• Advanced knowledge of English – both written and spoken
• Experience with managing a team in SSC or similar environment
• Excellent communication skills, experience within back office is an advantage
• Experience from UK/understanding of UK culture is an advantage
• An eye for detail, strong planning skills, be able to prioritize and multitask in a high-pressure environment.
• As you will use Excel on daily basis, we need you to have a good knowledge of its functions


Brief description of the company

Reed is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting.

For more information, visit or

The company is a holder of a licence to offer recruitment services.

Number of employees

1000 an more employees

Company address

Reed Personnel Services Czech Republic s.r.o.
Na Příkopě 859/22
110 00 Praha 1, Nové Město


Contact person: Barbora Hanelová
Tel.: +420778885854
E-mail: send CV
ID: 3643660   Datum zveřejnění: 12.4.2019   Základní složka mzdy (brutto) a další odměny:   negotiable