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Technical Support with Polish
Reed Personnel Services Czech Republic s.r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Start date
negotiable
negotiable
Information about the position
Job description, responsibilities and duties
Are you tired of your current role and in need of a change? Do you have experience from a technical support role or are you interested in IT in your free time and looking for an opportunity to take it to the next level? This is a great opportunity to develop your skills further!
As a Technical Support Engineer:
• You will support Polish speaking customers with both hardware and software issues related to printers.
• It will be B2B communication via phone, email or chat.
• All the devices are available at hand so you can test the problem and the solution yourself and get back to the customer with specific instructions.
As a Technical Support Engineer:
• You will support Polish speaking customers with both hardware and software issues related to printers.
• It will be B2B communication via phone, email or chat.
• All the devices are available at hand so you can test the problem and the solution yourself and get back to the customer with specific instructions.
Employee perks, benefits
• Free language courses
• 5 weeks of vacation + 5 fully paid sick days
• Pension and Life Insurance contribution
• Discounted meals in the company canteen, fruit days
• Multisport card for 200 CZK/month
• Cafeteria program (benefits according to your preferences)
• Discounted mobile phone tariff and banking benefits
• Continuous training and development (courses in IT, networking, management etc.)
• Opportunity to spend 16 paid hours a year doing charity work of your own choice
• Charity events (sports events, blood donation, Christmas market, ...)
• 5 weeks of vacation + 5 fully paid sick days
• Pension and Life Insurance contribution
• Discounted meals in the company canteen, fruit days
• Multisport card for 200 CZK/month
• Cafeteria program (benefits according to your preferences)
• Discounted mobile phone tariff and banking benefits
• Continuous training and development (courses in IT, networking, management etc.)
• Opportunity to spend 16 paid hours a year doing charity work of your own choice
• Charity events (sports events, blood donation, Christmas market, ...)
Information about the selection process
Only candidates currently based in the Czech Republic will be considered.
Company on whose behalf the position is being filled
Other unlisted areas
American company
American company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and Polish - Advanced (C1)
Personality requirements and skills
We are looking for:
• Interest in Technology / IT and willingness to learn and develop new skills
• Upper-intermediate English (min B2) and advanced Polish (min C1)
• Strong problem solving skills and effective communication with customers
• Previous experience in Support Center/Helpdesk environment or a similar role
It will be an advantage if you have knowledge of:
• Networking and/or Wireless infrastructure
• Mobile computing technologies and operating systems
• Remote tools
• Interest in Technology / IT and willingness to learn and develop new skills
• Upper-intermediate English (min B2) and advanced Polish (min C1)
• Strong problem solving skills and effective communication with customers
• Previous experience in Support Center/Helpdesk environment or a similar role
It will be an advantage if you have knowledge of:
• Networking and/or Wireless infrastructure
• Mobile computing technologies and operating systems
• Remote tools
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 3899540
Datum zveřejnění: 31.3.2020
2020-03-31
lokalita: Brno Pozice: Call Operator, Customer Support Specialist, IT/Technical Support Specialist Společnost: Reed Personnel Services Czech Republic s.r.o.