Senior Business Support with German

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Do you speak fluent German? This role is ideal for somebody with experience in customer service who would like to expand on their existing strengths and knowledge and take up a more complex role in the area of B2B communication. If you don't have experience but you have the right language skills, don't hesitate to apply as well!

You will be part of an international team so there is no need to speak Czech/Slovak, English is the language for internal communication.

What will you do?

You will coordinate between representatives of the client and internal teams in the Czech Republic and abroad (e.g. technical support, logistics, product managers, field sales teams, field service teams) using multiple channels to provide full support to both sides regarding questions and issues related to pricing, orders, product availability, delivery times, etc. You will monitor and invoice service orders where required and create and maintain service contracts in SAP.

Employee perks, benefits

- 5 weeks of holidays + 3 sick days
- Regular salary reviews
- Meal vouchers
- Internal trainings, ACCA
- Language courses
- Wellbeing programme
- Open company culture
- Regular fruit days
- Flexipass vouchers OR MultiSport card
- Pension contribution

Information about the selection process

1-2 rounds via video

Company on whose behalf the position is being filled

Other unlisted areas

Stable international company

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Upper intermediate (B2) and English - Upper intermediate (B2)

Personality requirements and skills

- Advanced level of German (B2/C1) and fluent English
- 2-3 years of experience in customer service or a similar role
- Great communication skills and customer focused personality


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching Candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.

Company address

Reed Personnel Services Czech Republic s.r.o.
Na Příkopě 859/22
110 00 Praha 1, Nové Město
ID: 4058583  Datum zveřejnění: 8.4.2021