Email Customer Support with Bulgarian OR Greek OR Polish

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno, Czechia
Contract type

Information about the position

Job description, responsibilities and duties

Would you like to work in customer service but not feel confident to speak over the phone? For our client, we are looking for someone, who will help them with incoming claims. This position is perfect for graduates, who want to gain some experience, but we are also happy to process experienced candidates, who do not mind going back to a junior role.
Job duties:
- sorting incoming claims and categorizing them to correct departments
- email communication only
- once the project is completed (approx. 6 months), you will start working as a Customer Service Assistant and focus mostly on phone communication

Employee perks, benefits

Help with relocation to the Czech Republic (accommodation for the first 3 months and coverage of travel expenses, free Czech SIM card with prepaid 1 month of service)
Performance based bonus up and guaranteed salary increase
Very high discounts on flight tickets for you and your close ones
Lunch vouchers, flexible benefits
Team building activities
Variety of trainings
Multisport card
Modern and multinational environment, offices in the centre of Brno

Company on whose behalf the position is being filled

Other unlisted areas

International company

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) or Bulgarian - Advanced (C1) or Greek - Advanced (C1) or Polish - Advanced (C1)

Personality requirements and skills

Fluent in English (B2+)
Proficient (C1+) in Bulgarian OR Greek OR Polish
Able to work under pressure
Willing to learn new things and improve your career


Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.


Contact person: Veronika Vrbková
Tel.: +420775335536
E-mail: send CV
ID: 4417365  Datum zveřejnění: 5.9.2022