Czech Customer Support Consultant- Relocation covered - Athens

S.P.K.T. OU.

Place of work
Athens, Greece
Contract type
full-time
Wage (gross)
1 300 EUR/month

Information about the position

Job description, responsibilities and duties

Do you speak Czech? A new position in Customer Support is opening a new door in your life! Pack your bags for Greece and work in Athens.


We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?

Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.

Now, you can use your language skills and be a part of a dynamic and multicultural team in Greece!

Responsibilities:

Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Resolve customers’ online store post-sales requests
Deliver high quality support: provide accurate and complete information by using the right methods/tools
Manage large amounts of incoming calls & emails
Build sustainable relationships and trust with customer accounts through open and interactive communication
Handle customer complaints, provide appropriate solutions
Identify and assess customers’ needs to achieve satisfaction

Requirements:

Native-level or C1 level in Czech
At least B2 level in English
Tech savvy, curious about new technologies
High School Diploma
Flexibility to work night shifts/ weekend shifts (if applicable)
Great communication skills
Prior customer support experience would be an advantage

Employee perks, benefits

Competitive salary (gross salary 1100€)
14 salaries per year
Monthly bonuses
4 weeks accommodation provided
Relocation support (flight ticket to Greece, 2-week hotel accommodation, assistance finding an apartment, assistance with the Greek authorities paperwork) in case you reside outside of Greece
Training courses
First-class ongoing training and career development opportunities
You will join a multinational market leading call center company
Work in a vibrant and energetic office with a real team focus
Multicultural and modern working environment

Company on whose behalf the position is being filled

Retail trade

We are currently looking for an enthusiastic & communicative Czech Customer Support Consultant. Ready to join your next adventure?

Benefit from a unique opportunity to become customer representative for retail sector, in an excellent working environment.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education

Language skills

Czech - Proficiency (C2) and English - Advanced (C1)

Advertiser

Brief description of the company

Multilingual staffing company

Contact

Contact person: Multilingual Speakit
E-mail: send CV
ID: 4720727  Datum zveřejnění: 20.3.2024  Spodní hranice mzdy (brutto): 1 300 EUR/month