Site Editor-French

Foundever Magyarország Kft.

Place of work
Váci út 117-119.A, Budapest
Contract type
full-time

Information about the position

Job description, responsibilities and duties

We are looking for the following professional
to join our Budapest Office:

Site editor-French

Do you like browsing the internet? Are you familiar as user with different type of browser softwares? Would you like to join to an international team, where your passion will be your work? Can you work precisely under time pressure?
Browse our clients webpage, find errors, correct them! Upload new content, that helps other web user’s life to solve their problems to improve their satisfaction without any programming knowledge, simply using our client’s tools! Act as first user and creat report about a web content. Work in our brand new office and help us improving our client’s webpage and their customer’s experience!
Responsibilities:
- Daily routine check and monitoring on Software Drivers performance, Product pages to ensure navigation, content and other functionality is working properly
- Quality check on new Software Releases, Updates in context to the region/product, videos
- Report any Software Drivers, IT or operation issues
- Suggesting enhancements and improvements based on the inputs from Customer’s Comments, Product Specialist, Quality Assurance Leads, Call Center request and feedbacks
- Review and analysis of the available data as an input to improve on Customer Satisfaction in web support
- Prepare and execute New Product Introduction
- Product and driver testing
- Provide support for Web related work

Employee perks, benefits

We offer you:
- Fringe benefit system
- Friendly, multicultural work environment
- Relocation package
- Help to arrange work related documents
- Paid training
- Production bonus based on your productivity
- Career development opportunities
- Office located in the city centre
- In-House doctor
- Casual dress code
- Various company and team building activities, events, parties

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

French - Advanced (C1) and English - Upper intermediate (B2)

Personality requirements and skills

- Native/near native FRENCH and intermediate English
- Strong IT skills regarding operations systems (MS, MAC OS) and browsers (Chrome, Explorer, Firefox, mobile browsers, etc)
- Detail oriented, accurate
- Typing skills
- Advanced understanding of customer experience requirements
- Ability to work based on written instructions

Advertiser

Brief description of the company

Foundever™ is a global leader in the customer experience (CX) industry.

With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands.
Our innovative CX solutions, technology and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Sykes and Sitel are now Foundever.

Number of employees

250-499 employees
ID: 3320983  Datum zveřejnění: 27.2.2018