NOC Analyst

Systal Technology Solutions s.r.o.

Place of work
Brno, Czechia
Contract type
Wage (gross)
39 917 Kč/month

Information about the position

Job description, responsibilities and duties

Job definition:

* Serves as primary support of network operations by managing customer devices and end-to-end services. Asses source of the problem, severity justification, perform basic checks and engage responsible team if needed.

* Ticket ownership, resolve and close incidents.

* Basic technical overview of all supported technologies and vendors (Cisco, F5, Checkpoint, etc.).

* Network elements monitoring, fault identification and management.

* Performance reporting and monitoring. Acting based on proactive reports to avoid network issues in the future.

* Engages and coordinates equipment and service vendors, local site contacts and WAN providers to support network operations.

* Responds to and may implement client requests and notifies them about network issues and possible impact to customer's business.

* Acts on client's behalf in handling specific network requirements.

* Basic technical overview about LAN/WAN networks

Employee perks, benefits

*pension contribution
*private medical care
*benefit cafteria
*life insurance

Information about the selection process

People need to be located in Czech republic due to customer restrictions

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization


Language skills

English - Upper intermediate (B2)

Number of years of experience


Personality requirements and skills

Fluent English (both written and verbal)

Communication skills

Team player

Basic technical overview about LAN/WAN networks


Brief description of the company

Systal is a dynamic and innovative technology solutions provider that prides itself on the ability to deliver tailored solutions to meet business aspirations and challenges. We cover a wide range of services & solutions. From provisioning of optimum data availability and data integrity in a robust secure environment to the delivery of enterprise class wireless networking solutions globally.
ID: 4245818  Datum zveřejnění: 25.1.2022  Spodní hranice mzdy (brutto): 39 917 Kč/month