Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Voice Application Expert (Genesys Engineer)

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
We are looking for talented and committed individuals who see their future in the Voice / Application area. Successful applicants must thrive on working as part of a team in a fast paced, dynamic environment where energy and enthusiasm is a key. You will be dealing with internal and client stakeholders at various levels on a daily basis, so credibility and communication skills are essential. You will have a wide and varied role that will see you being part of the build and operations of T-Systems customer solution. Accountabilities
Daily responsibilities:
 Administration of IP telephony application
 Support build-up of the solution with supplier
 Support migrations and testing of the solution and handover to customer
 Resolution of disruptions in services
 Support of voice-call services, call centers, voicemail systems
 Changes of users, devices and other parameters according to customers’ requests
 Communication with customer via phone and/or email
 Cooperation with manufacturers of supported systems
 Creation and maintenance of relevant documentation

Employee perks, benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements Skills
 Good experience in Windows servers, VMware basics
 Basic knowledge about IP telephony
 Basic knowledge about network components
 Basic Database knowledge Experience
 Recommended 3-5 years of experience in IT field
 English: min. B2
 German: advantage Others
 Good communication skills


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2574126   Datum zveřejnění: 6.10.2016