Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Business support manager/Application Manager

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description/ Purpose

Responsible for predefined business processes
Works independently or in team on creating, maintaining, programming and documenting the business processes based on the customer needs


Ensuring the updating of the solution database
Problems analysis, collection, documentation, evaluation of problem and root cause elimination by using monitoring data
Solution proposals and implementation of workarounds
Implementation of appropriate solution and feedback to problem elimination
Support of Risk and Escalation Management
Responsible for production resilience of application through short term and sustainable problem elimination
Proactive identification of actions to increase system stability and avoidance incidents
Optimization of problem management process using ITIL best practice to decrease opex costs
Short term problem solving, if no software change is needed
Discuss and evaluate solution proposals from 3rd level support for software changes
Definition and execution of continual service improvement, total care of application
Programming and support on the database layer mainly in PL/SQL
Assessment of Development Trends
Technical cooperation in projects and subprojects in their own area of responsibility
On-call duty

Employee perks, benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1) and German - Intermediate (B1)

Personality requirements and skills


University degree (minimum Bachelor) ,

3+ year, valid certifications in given technologies
Technical overview in OS, Network, Storage, Back up, Databases
Basic project management overview
Overview about application business processes

Eng B2
Ger B1


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2592518   Datum zveřejnění: 7.6.2017