Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

SAP Engineer

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description/ Purpose

Using Applications related to SAP operation, projects and analysis
Resolving operation issues – providing detailed root cause analysis
Initial setup of system monitoring and threshold adjustments, event management, incident management and troubleshooting of complex issues.
Change management – planning and execution of complex changes
Problem management - analysis and solution of complex issues
Creation of Runbooks for non-standard activities
Project, transition, transformation support and related activities with ability to lead assigned area of his/her support.
Interaction with other teams and vendors in relation with operation issues and activities
Communication with internal/external partners and customers.
Automation and innovation activities
On demand communication with customer
Detailed service awareness of customer core business processes, customer contracts and SLA


Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA) and internal KPI.
Executes activities described in runbooks / internal documentation
Follow escalation matrix
Provide technical solutions for existing operational/project issues
Implementation of Expert Competence groups recommendations
Personal accountability for assigned customer systems / applications
Drives on the job development of assigned Junior administrator / Trainer and coaching abilities

Complex technical tasks ( Admin 3):

System installation & system copy (ABAP/JAVA)
Java Split
ABAP/JAVA patching (SUM)
EHP upgrade (ABAP/JAVA)
Solman Setup
Solution manager upgrade
Unicode migration

Engineering technical tasks:

Implementation of release upgrades, runbooks creation
Implementation of EHP upgrades, runbooks creation
Implementation of migrations
Homogeneous system copy – ABAP and Java
Heterogeneous system copy – ABAP
RCA within problem management
Workload and performance analyzes – ABAP, Java and DB
Unicode conversion

Management scope

 Basis awareness about cost/value analysis.
 Planning and coordination of tasks within service chain
 Coordination of up to 3 junior administrators

Employee perks, benefits

Other benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Intermediate (B1)

Personality requirements and skills



 High school


 Min. 5 year of SAP operation


 English – active knowledge


Analytical thinking
Unix, Windows, Database administration overview and knowledge.
Perfect level of communication skills and presentation skills
SAP Technology overview and knowledge
Experience with standard application implementation activities
Customer orientation


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2615056   Datum zveřejnění: 24.3.2017