Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Head of Communication Department

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Generic managerial accountabilities:

Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:

Creates and propose communication strategy to Board of Directors with specific activities how to achieve it, once agreed then coordinates execution of those activities
Collect and provide feedback on terms and conditions of contracts.
Implements and executes event policy of TSSK
Act as spokesperson for TSSK

Management scope:

Manage team of up to 10 people directly
No of served customers – all TSSK employees.

Employee perks, benefits

Other benefits

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

University degree

1 year of line management or project management experience

English B2+

Knowledge and/or experience with activities in area of internal and external communication
Financial literacy


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2762650   Datum zveřejnění: 19.12.2016