Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

NGENA 2nd Level Administrator

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Staré Mesto, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General Description
  • Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality Key - Performance Indicators (KPIs) and internal processes (INM, CHM, PRM, DOM).
  • 2nd and 3rd level environment.
  • You will work with latest cloud and network technologies, state-of-the-art cisco appliances and the latest implementations of all sorts of applications.

Daily responsibilities:
  • Administration of IT systems (network, operation systems (OS), applications)
  • Resolution of disruptions in services
  • Support of network, OS, applications and cloud services and systems
  • Changes of users, devices and other parameters according to customers’ requests
  • Communication with customer/partners via phone and/or email
  • Support of Engineering and Design teams
  • Cooperation with manufacturers of supported systems
  • Creation and maintenance of relevant documentation
  • Involvement in testing of environment

Employee perks, benefits

Other benefits
  • Expected salary is minimum 690€/brutto
  • The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.
  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • High school degree, University degree
  • Attitude to learn new topics and technologies
  • 1-2 years within the IT field
  • English B2, German - advantage
  • Experience with some of technologies: network, Linux, security, cloud
  • Experience in Windows servers, KVM is advantage
  • Good communications skills
  • ITIL knowledge is advantage
  • Preferred certifications:
  • CCNA certification
  • Linux certification


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 2943545   Datum zveřejnění: 16.7.2018   Základní složka mzdy (brutto) a další odměny:   minimum 690