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NGENA 2nd Level Administrator

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General Description
- Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO) in order to maintain service to customers according to given quality Key - Performance Indicators (KPIs) and internal processes (INM, CHM, PRM, DOM).
- 2nd and 3rd level environment.
- You will work with latest cloud and network technologies, state-of-the-art cisco appliances and the latest implementations of all sorts of applications.

Accountabilities
- Administration of IT systems (network, operation systems (OS), applications)
- Resolution of disruptions in services .
- Support of network, OS, applications and cloud services and systems.
- Changes of users, devices and other parameters according to customers’ requests.
- Communication with customer/partners via phone and/or email.
- Support of Engineering and Design teams.
- Cooperation with manufacturers of supported systems.
- Creation and maintenance of relevant documentation.
- Involvement in testing of environment.

Employee perks, benefits

- Cafeteria - individual benefit,
- Trainings and development opportunities,
- Discounts at various providers in Košice,
- Possibility of Home office,
- Pension savings contribution,
- Meal vouchers contribution,
- Teambuildings,
- Extra vacation days,
- Young and enthusiastic working environment,
- Diversity Program,
- Health Weeks,
- Sport Activities,
- Weekend Events,
- Work life Coaching,
- Doctors at workplace,
- Credit card,
- Metro card,
- Referral bonus /financial/,
- Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Experience
- 1-2 years within the IT field.

Others
- Experience with some of technologies: network, Linux, security, cloud.
- Experience in Windows servers, KVM is advantage
- Good communications skills.
- ITIL knowledge is advantage.
- Preferred certifications:
- CCNA certification.
- Linux certification.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Kosice
Slovakia
http://www.t-systems.sk
ID: 2943545   Datum zveřejnění: 27.10.2018   Základní složka mzdy (brutto) a další odměny:   Minimum salary is 690€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate