Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

ICT Administrator III

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description

Works in close cooperation with internal customers on maintaining service to customers in line with given quality indicators and internal processes.

Accountabilities
•Independently check, manage, solve (where applicable) and create tickets (problem-, change-, incident-, delivery order (DO)).
•Execute project and other deliverables in order to fulfill quality indicators and management requests.
•Smooth and uninterrupted operation of customers’ environment.
•Conformity with the internal work instructions and process guidelines within T-Systems.
•Following defined escalation standards in case of deviations.
•Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
•Train and participate on education of other employees.
•Perform team specific non-technical tasks such as quality/process/reporting to support daily operation.
•Create and maintain process documentation.

Employee perks, benefits

•Cafeteria - individual benefit
•Trainings and development opportunities
•Discounts at various providers in Košice
•Possibility of Home office
•Pension savings contribution
•Meal vouchers contribution
•Teambuildings
•Extra vacation days
•Young and enthusiastic working environment
•Diversity Program
•Health Weeks
•Sport Activities
•Weekend Events
•Work life Coaching
•Doctors at workplace
•Credit card
•Metro card
•Referral bonus /financial/
•Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) or
German - Upper intermediate (B2)

Personality requirements and skills

Education
•High school degree, University degree
Experience
•Knowledge of ICT environment
•Overview of ITIL processes
•Valid certificates (where applicable)
Languages
•English: min. B2 (mandatory)
•German: preferred
Soft skills
•Fluent and confident communication
•Willingness to learn
Flexibility
Team spirit
Features
•Flexible working time
•Personal development and certifications
•Multi-customer environment
Recommended previous roles
•ICT Operator
•ICT Administrator I
•ICT Administrator II

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 3011780   Datum zveřejnění: 11.9.2017