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ICT Engineer

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Prešov region, Košice region, Košice region - Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General Description
Performs operational activities related to 2nd/3rd level environment in order to provide IT services and fulfill relevant KPI’s
•Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
•Identify weaknesses in used IT processes and eliminate them following industry and internal standards

•Is responsible for managing client’s network across the globe with the main focus to WAN Optimization
•Actively participate within the root cause determination of WAN Optimization related problems
•Configures Riverbed and Cisco LAN / WAN infrastructure and interacts with internal and external teams to complete tasks.
•Actively supports all relevant ITIL processes (INM, CHM, PRM, CfM, RDM) helping to keep environment under control following defined security policies
•Keeps himself updated in terms of hardening trends and reflects them in the infrastructure
•Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to highly secure IT infrastructure
•Restore normal service operation in case of Incident to fulfil SLA/OLA
•Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
•Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
•Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary
•Propose and perform regular inspections and improvement recommendations
•Create and maintain technical documentation to support IT service

Employee perks, benefits

Other benefits:
•Cafeteria - individual benefit
•Trainings and development opportunities
•Discounts at various providers in Košice
•Possibility of Home office
•Pension savings contribution
•Meal vouchers contribution
•Extra vacation days
•Young and enthusiastic working environment
•Diversity Program
•Health Weeks
•Sport Activities
•Weekend Events
•Work life Coaching
•Doctors at workplace
•Credit card
•Metro card
•Referral bonus /financial/
•Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

WAN Optimization

Language skills

English - Upper intermediate (B2)

Other knowledge

LAN/WAN administration - advanced

Personality requirements and skills

•University degree
•3-5 years of experience with administration of IT environment
•English language: advanced (B2) & German language nice to have A2
•Riverbed and Cisco LAN / WAN knowledge
•Expert knowledge and experience with ICT environment verified by professional level certification exams preferably from multiple vendors
•ITIL knowledge related to operational processes
•Technical / Network skills & knowledge (CCNP certification optional)
•Riverbed, Cisco WAAS or any other network optimization certification is an advantage
•Extensive knowledge of TC product Portfolio & Processes
•Analytical skills
•Effective communication
•Ability to work in team and independently, willingness to change, flexibility
•Customer, value, result and performance orientation


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o
Žriedlová 13
040 01 Košice
ID: 3135910   Datum zveřejnění: 29.1.2018