Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice


[email protected]

055/ 785 35 66

Head of team SAP8

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General Description
  • Managing SAP application development and maintenance team of end-customer facing SAP developers, consultants, solution designers, application managers, business partner managers and project managers responsible for the entire lifecycle (plan, build, test, run, decommission) of SAP applications/services, including SAP implementation and consolidation projects (i.e. oneERP).

Generic managerial accountabilities:
  • Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
  • Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
  • Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
  • Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
  • Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
  • Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
  • Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:
  • Actively steer capacity of team resources and quality of results to ensure SLA fulfillment and effective operation.
  • Coordinate, approve and control take-over and delivery of services according to standard/processes.
  • Collect and provide feedback on terms and conditions of contracts
  • Steers the designated ICTO Service chains across and outside of the borders of own organization (e.g. SAP AO / SAP Basis) .
  • Project Management for internal/external projects (project steering, leading, designing and membering)
  • Actively support portfolio enhancement activities

Management Scope
  • Managing of 20 direct reports (SAP AM/AD/SD/BPM/PM)
  • Reports to Head of Telekom IT GSO
  • Plan and control the revenues of 1.100.000€
  • Plan and control the costs of 1.000.000€

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Proficiency (C2)

Personality requirements and skills

  • Information technologies: Bachelor degree
  • Minimum number of years: 1
IT Technical Skills
  • SAP software: Skill level: Intermediate, Years of experience: 1
  • ITIL: Skill level: Intermediate, Years of experience: 1
  • Project management: Skill level: Intermediate, Years of experience: 1
Soft Skills
  • Leadership: Skill level: Intermediate, Years of experience: 2
  • Creative thinking: Skill level: Intermediate, Years of experience: 1
  • Effective communication & presentation: Skill level: Advanced, Years of experience: 3
  • Stakeholder management: Skill level: Advanced, Years of experience: 2
Finance Skills
  • Financial literacy: Skill level: Intermediate, Years of experience: 1
  • English: Advanced (C1)
  • German: Advantage
Other criteria or requirements
  • Basic Financial know-how
  • Presentation, communication and interpersonal skills
  • Escalation management


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3145062   Datum zveřejnění: 9.4.2018