Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
[email protected]

Tel.:
055/ 785 35 66

ICT Administrator II

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General Description
  • Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
  • 2nd level support

Accountabilities
  • 2nd level support for Windows server administration
  • Coordinates and work on projects and other deliverables in order to fulfill KPIs and management requests.
  • Investigate the root cause of incidents and initiate actions to improve or correct the situation.
  • Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
  • Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise
  • Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
  • Train and participate on education of other employees.
  • Proactive work on solving issues and improvements of environment and processes
  • Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.

Operation tasks:
  • Windows server administration
  • Basic storage and network troubleshooting
  • Custom software installation and Administration of virtualization tools
  • Active Directory, GP, DNS troubleshooting
  • Basic cluster administration
  • Basic Scripts creation, Understands of complex scripts
  • Train and participate on education of other employees
  • Independent on-call duty support
  • Problem management - solving problem tickets
  • Project Work
  • Creating and maintaining documentation

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Education
  • High school degree
Experience
  • 1-2 years within the field
Languages
  • English B2
  • German advantage
Others
  • Detailed knowledge of OS windows environment
  • Valid certification in given technology is advantage
  • General overview of Storage and Network technologies
  • Overview of the ITIL processes

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3205639   Datum zveřejnění: 3.1.2018