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Business System Analyst

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice region - Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General Description
•Business System Analyst is focused on 'What' (What is the requirement) and 'How' (How the requirement will be implemented) in software development lifecycle.
•Main role is to understand the business processes, procedures (how the business works) and requirements to identify areas of improvement (problem areas), and to work with the business stakeholders to identify and design suitable solutions, document the functional and, often, technical implementation of the software/IT system. If the solution involves the development or modification of information systems, the business system analyst is also responsible to gather, analyze, and document the business requirements which must be fulfilled by the software.
•The Business systems analyst also helps to solve problems and issues with existing systems through research of these systems, code reviews, data analysis.


Holds meeting with stakeholders to understand business processes, main business data and their relationship and provides deep analysis
• Negotiates, elicitates business need and requirements with customer to guarantee quality of analysis and implementation in wishful output
• Translates business needs and requirements into functional and non-functional requirements of the software
• Creates requirements detailed documentation incl. requirements changes tracking and high level tracking of requirement’s implementation
• Designs system model independent of platform (mostly in UML, behavioral / data models) to have space for customer to choose suitable platform by himself
• Provides high level modeling of business processes and main business data for imagination and agreement with customer and developer (using BPM, UML)
• Provides project estimates, timeline like total number of development hours, total number of testing hours and bug fixing and report it to customer for budget planning in advance
• Provides high level (business) testing of application features, performs system testing as well to avoid bugs and ensure quality of application code
• Writes user guides and provides training to power users, describes GUI (graphical user interface)
• Writes detailed specification of the system that fulfills business and technical requirements and serve for developers
• Creates, prioritize, plan tasks for developers to ensure deliverables within proposed timeline
• Works closely with customer and developers, he coordinates them
• Keeps business & technical knowledge and shares it with customer and developers (especially in case of personnel changes)
• Provides methodical support to customer (assistance, advice to business users for effective usage of the system)
• Communicate project status and deliverables to managers, customer with efficiency and accuracy of any progress or delays to keep them informed and let them be ready for managerial decision and project’s adjustment in advance
• Makes proposals for optimization of processes by identification of business process improvements, participates in process documentation creation, identifies options for system features improvement, for performance improvement in order to have system efficient for customer
• In case of need provides reverse engineering of existing system and its data to build new system from older one
• During system operation analyzes issues, problems and finds quick solutions to satisfy customer by running application
• Other duties and responsibilities as assigned by higher management (e.g. official presentations, business case model, feasibility study)
• Manages complex project tasks received from customer and coordinates the or group of developers for tracking timelines and communication
• Role of project coordinator in case of small or midsize application development where there is no project manager

Employee perks, benefits

Other benefits:
•Cafeteria - individual benefit
•Trainings and development opportunities
•Discounts at various providers in Košice
•Possibility of Home office
•Pension savings contribution
•Meal vouchers contribution
•Extra vacation days
•Young and enthusiastic working environment
•Diversity Program
•Health Weeks
•Sport Activities
•Weekend Events
•Work life Coaching
•Doctors at workplace
•Credit card
•Metro card
•Referral bonus /financial/
•Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills


•Field of study

(Information Technologies)



Position, Function
•IT Business Analyst

Minimum number of years (3)

IT Technical Skills
•IT Overview (Advanced)

years of experience (5)
•Application architecture (Advanced)

years of experience (3)
•Business logic architecture (Advanced)

years of experience (3)
•System Architecture (Advanced)

years of experience (3)
•Process modeling tools (Advanced)

years of experience (3)

Soft Skills
•Negotiation (Advanced)

years of experience (3)
•Conflict Management (Advanced)
•Communication (Advanced)
•Analytical Thinking (Advanced)
•Presentation Skills (Advanced)

•English (B2)
•German - advantage (B2)

Other criteria or requirements
•Experience within the field of application, system and business architecture incl. middleware, operating systems, databases, HW infrastructure, interfaces and overall application environment analysis.
•Advanced knowledge of UML and process modeling tools e.g. Enterprise architect, Bizagi.
•Experience with asking the right questions in area of application development during negotiation process.


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Kosice
ID: 3208004   Datum zveřejnění: 3.1.2018