Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice


[email protected]

055/ 785 35 66

Software Solution Designer for Case Management System (Salesforce)

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

These are your challenges:
  • Driving intelligent integrated case management solutions into shared service center environment based on Salesforce Service Cloud and other Applications.
  • Support for Deutsche Telekom's digitization campaign at all levels, especially in the areas of A.I., Clickrobots, HR Analytics & Reporting, Know-How Management, Process Mining, etc.
  • Technology consulting of HR departments for the design and optimization of HR processes and data modeling
  • Strong cooperation skills in order to deal with expert teams of developers, web designers, integration partners and vendors

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

What profil you should have:
  • You have successfully completed your studies in the technical area or a comparable vocational training and have worked as a consultant or project manager in software development or system integration projects with a focus on Salesforce Service Cloud, integrations into e.g. SAP HCM, other Backendsystems, SOA Architecture…
  • You are able to design end2end solutions using Salesforce as core shared service center system supporting multiple channels for all internal customers
  • You have a could knowledge of Salesforce out of the box capabilities and third-party integrations
  • You have corresponding professional communication and presentation experience
  • You are customer focused and do not think in drawers.
  • Design Thinking and SCRUM are the fresh winds we need.
  • You like to work in an international environment.


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

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ID: 3266874   Datum zveřejnění: 15.1.2018