Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Software Solution Designer for Case Management System (Salesforce)

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

These are your challenges:
  • Driving intelligent integrated case management solutions into shared service center environment based on Salesforce Service Cloud and other Applications.
  • Support for Deutsche Telekom's digitization campaign at all levels, especially in the areas of A.I., Clickrobots, HR Analytics & Reporting, Know-How Management, Process Mining, etc.
  • Technology consulting of HR departments for the design and optimization of HR processes and data modeling
  • Strong cooperation skills in order to deal with expert teams of developers, web designers, integration partners and vendors

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

What profil you should have:
  • You have successfully completed your studies in the technical area or a comparable vocational training and have worked as a consultant or project manager in software development or system integration projects with a focus on Salesforce Service Cloud, integrations into e.g. SAP HCM, other Backendsystems, SOA Architecture…
  • You are able to design end2end solutions using Salesforce as core shared service center system supporting multiple channels for all internal customers
  • You have a could knowledge of Salesforce out of the box capabilities and third-party integrations
  • You have corresponding professional communication and presentation experience
  • You are customer focused and do not think in drawers.
  • Design Thinking and SCRUM are the fresh winds we need.
  • You like to work in an international environment.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 3266874   Datum zveřejnění: 15.1.2018