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Application Administrator / LINUX

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
Main responsibility is to check, execute, solve (where appropriate), and create tickets (problem ticket, change management ticket, incidents, delivery orders) in order to maintain service to customers according to given quality KPIs.

Accountabilities
Generic accountabilities are to
- Be operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units.
- Plan, control and to be responsible for complete application-based request fulfillment.
- Support and consult Service Delivery Management.
- Coordinate incident, problem, change, escalation management and operational documentation.
- Coordinate customer-driven and / or technical changes during service life-cycle.
- Coordinate change approval in face of all Change Advisory Boards.

Job specific accountabilities
- Functional steer of whole service chain for small to medium applications/services.
- Independently execute standard tickets to provide service according to KPIs.
- Support Junior Administrators to spread knowledge level in the team and develop their skills.
- Support project and other deliverables in order to fulfill KPIs and management requests.
- Support and consultancy of Service Delivery Management during order and pre-sales process and cost optimization.

Employee perks, benefits

- cafeteria - individual benefit,
- trainings and development opportunities,
- discounts at various providers in Košice,
- possibility of home office,
- pension savings contribution,
- meal vouchers contribution,
- teambuildings,
- extra vacation days,
- young and enthusiastic working environment,
- diversity Program,
- health Weeks,
- sport Activities,
- weekend Events,
- work life Coaching,
- doctors at workplace,
- credit card,
- metro card,
- referral bonus /financial/,
- rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Others
- technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting,
- basic project management overview,
- technical overview of Linux,
- technical overview of Windows,
- ITIL knowledge,
- teamwork,
- communication skills.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.

040 01 Košice
Slovakia
http://www.t-systems.sk

Contact

Contact person: Mgr. Ivana Rešetárová
E-mail: send CV
ID: 3358593   Datum zveřejnění: 15.11.2018   Základní složka mzdy (brutto) a další odměny:   Minimum monthly salary is 695€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.