Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Head Of Business Intelligence Campaigning Test Management

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

  • Managing of Business intelligence Test management team of customer facing test managers/test designers/testers fully responsible for the entire cluster testing of Applications/Services including several of the TOP 100 critical customer Services together with overall accountability for the Test quality delivered to the Deutsche Telekom Aktiengesellschaft (DTAG) customer by the entire T-Systems Slovakia company (TSSK) company. Stearing the team of test managers, test designers and testers in waterfall and agile modes based on business needs

Key accountabilities
Generic managerial accountabilities:
  • Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (Operations Level Agreement, Service Level Agreement, Service Agreement, Delivery Agreement) and internal Key Performance Indicator Key (KPI’s).
  • Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
  • Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
  • Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
  • Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
  • Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
  • Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:
  • Actively steer capacity of team resources and quality of results to ensure Service-level agreement (SLA) fulfillment and effective operation.
  • Coordinate, approve and control take-over and delivery of services according to standard/processes.
  • Collect and provide feedback on terms and conditions of contracts
  • Steers the designated Information Communication Technologies Service chains across and outside of the borders of own organization (e.g. Network, Storage, Operating Systems, Databases etc.) .
  • Project Management for internal/external projects (project steering, leading, designing and membering)
  • Actively support portfolio enhancement activities

Management scope
  • Managing of 20 direct reports (testers, test managers, test designers)
  • Reports to Head of Department of Telekom IT
  • Plan and control the revenues of 850.000€
  • Plan and control the costs of 800.000€

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Information about the selection process

  • Field of studies: Information technologies, Master Degree
  • Minimum number of years: 2
  • Information Technology Infrastructure Library (ITIL) Foundation
IT Technical Skills
  • IT Technical background: Skill level: intermediate, Years of experience: 2
  • ITIL: Skill level: intermediate, Years of experience: 2
  • Project management: Skill level: basic, Years of experience: 2
  • Agile methods: Skill level: basic, Years of experience: 1
  • Test management: Skill level: basic, Years of experience: 1
Soft skills
  • Leadership: Skill level: intermediate, Years of experience: 1
  • Negotiation skills: Skill level: intermediate, Years of experience: 1
  • Stakeholder management: Skill level: intermediate, Years of experience: 2
  • Communication & Presentation: Skill level: intermediate, Years of experience: 2
Finance Skills
  • Financial literacy: Skill level: basic, Years of experience: 2
Other skills
  • Service management: Skill level: intermediate, Years of experience: 2
  • English: Advanced (C1)
  • German - Advantage: Upper intermediate (B2)

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Information technologies

Language skills

English - Advanced (C1)


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3435068   Datum zveřejnění: 30.7.2018   Základní složka mzdy (brutto) a další odměny:   1200EUR brutto + variable part + other financial benefits