Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

ICT Administrator I. for SAP Basis

T-Systems Slovakia s.r.o.

Miesto práce
Košice, Slovensko
Druh pracovného pomeru
plný úväzok
Termín nástupu
ASAP

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

  • Check, execute, solve (where appropriate), and create tickets, monitoring, operating and resolving faults/errors/issues in assigned area of support according T-Systems processes and considering customer contracts, processes and SLA /service level agreement/
  • Independently check, execute, solve (where appropriate), and create tickets (problem ticket, change management ticket, incident, delivery order (DO) in order to maintain service to customers according to given quality KPIs and according to internal processes
  • Execute project and other deliverables in order to fulfil KPIs and management requests.
  • Smooth and uninterrupted operation of customers’ environment.
  • Conformity with the internal work instructions and process guidelines within T-Systems.
  • Follow the defined escalation standards in case of deviations.
  • Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
  • Create, change and delete user accounts.
  • Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.

Zamestnanecké výhody, benefity

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

stredoškolské s maturitou

Jazykové znalosti

Anglický jazyk - Mierne pokročilý (B1)

Osobnostné predpoklady a zručnosti

Education
  • High school degree

Experience
  • 1 year
  • Basic skills of relevant Operation system

Soft skill level
  • Process Training / Change management, Project management overview/ Effective communication, Intercultural training

Tools
  • SM9, Putty, Windows

Databases
  • Basic overview of databases: DB2, Oracle

Environment
  • Basic overview of Solaris, Aix, Linux

Languages
  • English B1

Others
  • General ICT overview
  • Overview of the ITIL processes
  • Security overview

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Naša spoločnosť, ako súčasť koncernu Deutsche Telekom, poskytuje komplexné služby v oblasti infokomunikačných technológií pre korporátnu klientelu.

Počet zamestnancov

1000 a viac zamestnancov

Adresa spoločnosti

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3466258   Datum zveřejnění: 8.8.2018   Základní složka mzdy (brutto) a další odměny:   Salary minimum 650€ brutto+ variable part+other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.