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Head Of Team - Fixnet and BI Data Warehouse

T-Systems Slovakia s.r.o.

Miesto práce
Košice, Slovensko
Druh pracovného pomeru
plný úväzok
Termín nástupu

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

- Managing of BI DW and Fixnet Application Operations team in waterfall/agile methodologies of customer facing application managers/administrators fully responsible for the entire lifecycle(plan, build, test, run, decommission) of Applications/Services including several of the TOP 100 critical customer Services together with overall accountability for the Service quality delivered to the DTAG customer by the entire TSSK company

Key accountabilities
Generic managerial accountabilities:
- Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
- Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
- Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
- Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
- Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
- Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
- Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:
- Actively steer capacity of team resources and quality of results to ensure SLA fulfillment and effective operation.
- Coordinate, approve and control take-over and delivery of services according to standard/processes.
- Collect and provide feedback on terms and conditions of contracts
- Steers the designated ICTO Service chains across and outside of the borders of own organization (e.g. Network, Storage, Operating Systems, Databases etc.) .
- Project Management for internal/external projects (project steering, leading, designing and membering)
- Actively support portfolio enhancement activities

Management scope
- Managing of 20 direct reports (TSM/AO/AM/AD)
- Reports to Head of Department of Telekom IT
- Plan and control the revenues of 850.000€
- Plan and control the costs of 800.000€

Zamestnanecké výhody, benefity

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Anglický jazyk - Pokročilý (C1)

Osobnostné predpoklady a zručnosti

- Field of study: Information technologies, Degree: Master

- Relevant experience; Years of experience: 2

- ITIL Foundation Certificate

IT Technical Skills
- IT Technical background; Skill level: Intermediate; Years of experience: 2
- ITIL; Skill level: Intermediate; Years of experience: 2
- Project management; Skill level: Basic; Years of experience: 2
- Agile methods;Skill level: Basic; Years of experience: 1

Soft skills
- Leadership; Skill level: Intermediate, Years of experience: 1
- Negotiation skills; Skill level: Intermediate; Years of experience: 1
- Stakeholder management; Skill level: Intermediate; Years of experience: 2
- Communication & Presentation; Skill level: Intermediate; Years of experience: 2

Finance Skills
- Financial literacy; Skill level: Basic; Years of experience: 1

Other skills
- Service management; Skill level: Intermediate; Years of experience: 2

- English - Advanced (C1)
- German (Advantage) - Intermediate (B1)

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

Naša spoločnosť, ako súčasť koncernu Deutsche Telekom, poskytuje komplexné služby v oblasti infokomunikačných technológií pre korporátnu klientelu.

Počet zamestnancov

1000 a viac zamestnancov

Adresa spoločnosti

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Kosice
ID: 3476159   Datum zveřejnění: 22.8.2018   Základní složka mzdy (brutto) a další odměny:   Minimum base salary: 1 150€ brutto + variable part + other financial benefits.The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.