Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Order Manager II

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description / Purpose
  • Manages (Controls, Validates, Creates, Plans, Coordinates, Process) complex customer orders to deliver them in the specific time, quality, costs & Key Performance Indicator.

  • Coordinates order and provides support to implementer’s teams to deliver customer order in requested time and quality.
  • Monitors, measures, coordinates and escalates of troubleshooting through involved organizational units to avoid any delays.
  • Represents the Delivery Partner towards the Order Requestor & provides reporting and information about the status of the order to stakeholders on regular basis or on demand.
  • Supports project teams & order requestors to deliver complex order process.
  • Makes recommendations or suggestions on optimization measures relating to processes, reporting and quality improvement (based on the analysis).
  • Organize of telephone conferences regarding orders status, process efficiency & adjustment.
  • Trains and participates on education and initial development of newcomers.

Employee perks, benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • Min. secondary school

  • 2 - 3 years’ experience within the field of administration, customer service/support
  • MS Office
  • SOM@SAP - advantage

  • English B2
  • German B1 – advantage

  • ITIL processes overview
  • Analytical thinking


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3481309   Datum zveřejnění: 30.8.2018   Základní složka mzdy (brutto) a další odměny:   Minimum base salary 865 € + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.