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Citrix Engineer

T-Systems Slovakia s.r.o.

Place of work
Košice, Slovakia
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description

- Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
- Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
- Identify weaknesses in used processes and eliminate them following industry and internal standards.

Accountabilities

- Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
- Propose and perform regular inspections and improvement recommendations
- Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
- Restore normal service operation in case of Incident to fulfill SLA/OLA
- Investigate the root cause of complex incidents and then initiate actionsto improve or correct the situation
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
- Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary
- Create and maintain technical documentation to support IT service
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business
- Serve as technical lead to provide clear and comprehensive release and deployment plans
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Employee perks, benefits

Other benefits:
- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Citrix

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Requirements
Education - High school
Experience - 2+ years of work experience
Languages - English B2+ (mandatory)

Others
- Managerial experiences recommended
- Effective communication
- Presentation skills
- Negotiations Skills - negotiates in a fair manner and achieves sustainable results
- Technical overview
- Ability to work in team
- Willingness to change, flexibility
- Customer, value, result and performance orientation

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
04001 Košice
Slovakia
http://www.t-systems.sk
ID: 3584759   Datum zveřejnění: 23.9.2019   Základní složka mzdy (brutto) a další odměny:   Minimum salary is 960€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate