Customer Support Specialist

Tabella s.r.o.

Place of work
Olbrachtova 9, 140 00 Prague 4, The Capital Prague
Contract type
Start date

Information about the position

Job description, responsibilities and duties

If you are a customer-centric professional with focus solving problems, delighting them with your demeanor/etiquettes and if you are looking for some real opportunity to challenge yourself in a fast-paced, high-growth entrepreneurial, global, e-commerce organization, then we would like to hear from you.

We are looking for highly energetic individuals who are extremely polite, punctual and carry a great attitude.


- Respond to customer requests and questions regarding service, products and account information.
- Answer a high volume of calls, emails and instant chat messages from customers and maintain a quick response rate with highest standards.
- Maintaining high levels of grammar, listening and verbal skills to facilitate exceptional customer service correspondence.
- Record accurate information on customer contacts received and maintain a log of customer contact.
- Establish and maintain effective working relationships with co-workers, supervisors and customers.
- Perform day-to-day administrative tasks on request such as maintain records and process paperwork.
- Providing information to management and co-workers by telephone, in writing, via e-mail, or in person.

Employee perks, benefits

- Start-up experience
- Competitive Salary
- Bonus
- Excellent Environment
- Dynamic Work Culture

Information about the selection process

For more information you can visit

If you think you are the right candidate for this position, we would love to hear from you. Please send us your resume along a cover letter explaining why you are the best fit for this position to the e-mail address

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Administrative and economic skills

Typing - advanced

Number of years of experience


Personality requirements and skills

- High command on English grammar, listening and verbal skills to facilitate exceptional customer service correspondence.
- Neutral or American accent.
- An open, honest, enthusiastic and resilient approach.
- Accountability for achieving goals and delivering a quality service to the customer.
- Excellent interpersonal skills, self-confidence and be a strong team player.
- Fluency in another European language is a definite plus.


Brief description of the company

There's forever been a conflict between who makes a product successful: the advertisers/marketers or the operations who deliver the product.

Tabella clients don’t face this dilemma. Tabella delivers on both fronts.

Optimizing Digital Operational Excellence.

Company address

Tabella s.r.o.
Olbrachtova 9
140 00 Prague 4
ID: 2757792   Datum zveřejnění: 9.10.2016