UX designer - customer

We’re looking for a passionate, curious and driven Senior UX Designer to join our multidisciplinary team.

As a UX designer at one of the world's largest supermarkets, you’ll be shaping experiences that help millions of people shop better.
You’ll discover new opportunities, crafting intuitive and effortless solutions that improve every stage of a customer’s shopping journey. You’ll weigh business goals with user expectations, creating design solutions that exceed both. And you’ll know how to fail fast, get back up, and try again.

Audiences don't get bigger or more diverse than this. So, you’ll need a passion for human-centred and innovative interaction design and data and analytics. Collaboration mixed with expertise and insight is the recipe for successful design. So, you’ll be working with some of the finest UX and UI designers, researchers, UX writers, service designers, data and analytics experts, product managers and developers.

Our secret ingredient is our digital design system. So, you’ll need experience using one, whether it's just a pinch to improve a prototype or a big dollop to shape a whole user journey.

Here’s a taste of what you can expect.

You’ll join a business that values your expertise, experience and insight. That nurtures your personal and career growth, with opportunities for every stage of your journey. You’ll be a crucial part of a talented team full of people from all backgrounds that share your drive and ambition. You'll enjoy a hybrid role that creates the perfect work/life balance, helping you be who you are both professionally and personally. And a benefits package that’s more than competitive.

About the role

As a Senior UX Designer at Tesco, you will

• Design large and small projects from start to finish, redefining complicated experiences into simple and intuitive solutions
• Own all end-to-end UX process activities including discovery, running design sprints, sketching, wire-framing, low-fidelity prototyping, and service/customer mapping.
• Champion human-centred design inside and outside of your team.
• Work within and across agile squads to design, develop and improve the customer experience across our digital products.
• Partner with UX researchers to help your team develop empathy for our customers, including those with a disability, and advocate for their needs, validating designs via A/B testing, unmoderated, usability testing and more.
• Use quantitative data and partner with the analytics team to help inform your work.
• Work closely with multidisciplinary teams, finding new opportunities for improvements.
• Collaborate with different disciplines including UI designers, researchers, engineers, UX writers, service designers, product managers, data analysts, and business stakeholders to explore, build and deliver designs.

About you

The get this role, you will need:

• 5+ years UX design experience
• A strong, well-curated portfolio demonstrating your expertise across web, responsive and native apps.
• Strong experience in high-profile design projects in a customer-facing commercial environment.
• Passion for solving product problems while balancing all facets of a user experience, including strategy and research, information architecture, interaction design and accessibility.
• A good understanding of the end-to-end iterative design process including how to develop and use design research, journey mapping, wire-framing, prototyping, and user testing to achieve human-centred design solutions.
• Proficiency in interaction design for web (desktop and mobile) and native applications
• Experience of designing with accessibility in mind and meeting WCAG 2.1 level AA.
• Experience collaborating closely with multiple disciplines including product and engineering.
• Self-motivation, and good organisational and time-management skills.
• Strong written and verbal communication skills, and the ability to present skills to all levels of seniority and subject area experts within the organisation.
• The ability to coach, mentor and set standards for ways of working for more junior team members.
• Proficiency with current industry design and collaboration tools, such as Figma and Miro.
• Previous experience in the retail sector is an advantage.
• Ability to speak fluently Czech/Slovak and English.

The job requires to be based in/close to Prague, we work in hybrid mode.

YOU WILL ENJOY WORKING WITH US BECAUSE WE CAN OFFER YOU:

• THE CLASSIC - You can look forward to being given your own laptop, a cell phone for personal use, 5 weeks of vacation, a meal allowance, a contribution to Multisport card, a 15 % discount on every purchase at Tesco, modern offices in Prague - Vršovice, free parking in the shopping mall Eden and much more...

• WELLBEING FIRST - We know how important the family is and that is why we offer a wide range of benefits focused on family support, such as maternity and paternity leave up to 100 % of salary, above-standard support for adoptive parents and foster parents. We also offer a gift basket for a newborn or adopted child and additional time off for important life events such as weddings, moving out, accompanying a first grader on the first day of school and much more...

• COMPANY CULTURE - We offer a flexible and friendly environment that allows you to be yourself and combine family life with work. We organize various community events several times a year, such as BBQs, summer games, St. Nicholas Day, or Christmas parties.

• VOLUNTEERING - Our mission is to give something extra to our customers, communities, and the planet every day. That's why we engage in multiple charitable activities that you can be a part of and take up to 2 days of paid time off to volunteer.

• SUPPORTING YOUR MIND, BODY AND LIFE - It doesn't matter if you prefer to release the endorphins while relaxing or at the gym. In the benefit system Cafeteria, you can choose how you want to take care of yourself. Free fruit in the workplace will encourage you to eat healthier. We organize themed lectures and workshops to support your personal well-being, focusing on your mental and financial health. For colleagues in difficult situations, we offer our Employee Assistance Program or financial support from our charity program, Tesco Angel.

• CAREER AND PERSONAL GROWTH - Are you eager for new challenges and don't like falling into a rut? Our dynamic environment of a large international company will allow you to discover a world of different career opportunities and your own self. We offer career advancement, training, online English classes, or an internal mentoring program.

• FLEXIBILITY – We know how important work life balance is. We respect the needs of our colleagues and offer them flexible start and finish at work and home office with a minimum of 3 days/week in the office.

If that sounds like something you’d like to be a part of, please get in touch!

Let us know you are interested by pushing the ANSWER button!

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