Call Center Supervisor (Czech Republic / Slovakia direction)

We are an international call center (specializing in the sale of nutra products in Europe and Latin America) with a huge number of complex and interesting challenges. We set ambitious goals for ourselves and try to provide a high level of service to all our clients. Our employees are our key asset, and we strive to create the best possible working conditions for them.

At the moment, the company is looking for an experienced call center supervisor who will join our team of professionals and lead the Slovakia direction./Czech Republic.

​What we offer:​
The ability to work remotely (home-office) from anywhere in the world;
Competitive salary: bid + kpi, starting from an average of $1,500;
Work schedule 5/2;
Comfortable payment conditions: 2 times a month rate payment, KPI payment 1 time a month;
The possibility of career growth to the head of the CC;
Work in a large company with many years of experience in a niche AT ONCE.

✅ Requirements:
Experience working as a supervisor or ROP in a remote call center;
Sales experience, knowledge of basic techniques, including upsell and crossell;
Leadership skills, as well as a high level of self-discipline for remote work;
Analytical mindset;
Experience managing a team of remote operators;

​If you meet the requirements, apply now and we’ll get back to you within 1–2 business days!
​Join  us and take your career to the next level!​

✅Responsibilities:

Managing a team of remote operators (tracking performance indicators, discipline control);
Execution of sales plans (apruv, average check, buyout);
Analysis of the team's work, independent formation of employee development plans;
Conducting individual and group work with employees to increase sales efficiency;
Maintaining accounting records.