Guest relation assistant with perfect german

Vestar Group a.s.

Place of work
Rozvadov, Czechia
Contract type
full-time

Information about the position

Job description, responsibilities and duties

We are looking for a new colleague in GUEST RELATION. For this role it is essential you speak fluent German and English, any other language is an advantage, especially Czech and Russian.
• Provide exceptional guest service to all customers.
• Manage player accounts and comps based on recorded play, comp availability and patron profitability.
• Act as a guest liaison, handle guest issues and resolve situations while providing an excellent guest service on and off duty.
• Assist in implementation of special events, player parties and accompanying guests to functions and events.
• Work the casino floor by looking for players who do not have certain benefits but deserve them. Make an introduction and explain the benefits.
• Represent the company with a professional demeanor on and off the property.

Employee perks, benefits

• An interesting wage (varies upon experience).
• Accommodation.
• Free food and beverage.
• Luxury working environment
• Interesting and diverse job.
• Amazing team

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

German - Advanced (C1) and English - Intermediate (B1)

Driving licence

B

Advertiser

Brief description of the company

The King’s Resort – Luxurious place where thousands of people come to relax, have fun, and to dine. It is our priority for our guests to have an outstanding experience at our Restaurants, Casino, Hotel, and Wellness and Spa Center. We are a team of highly motivated, enthusiastic individuals and our expectations are high!

Number of employees

250-499 employees

Company address

King's Casino, a.s.
Rozvadov 7
34806 Rozvadov
www.pokerroomkings.com

Contact

Contact person: Anna Křivská
Tel.: +420605388497
E-mail: send CV
ID: 3637814   Datum zveřejnění: 5.4.2019