Junior Tech Support and Infrastructure specialist

The Technical Support specialist will be responsible for resolving all Technical Support issues at Customers worldwide and at pre-sales testing projects. Other responsibilities are: Technical Documentation, Azure/Office 365 Management, pre-sales installations and assisting in pre-sales demonstrations. Last but not least, the Tech Support specialist assures that all Customers have the latest versions deployed.
If you like to work in a dynamic and fast growing company, enjoy building new systems, like to build strong relations with Customers and enjoy an international culture, this position might be the right fit for you.

Responsibilities:
• Azure Cloud Management
• Building positive and strong relations with prospects and customers
• Assist in the entire Tech Support flow
• Support in migration of existing environments into Microsoft Azure
• Perform presentations and troubleshoots with European and USA based Customers
• Collaborate with USA and French R&D team
• Report to Bratislava Office Manager

Personality requirements and skills:

• Experience in Tech Support and/or System Administration
• Good knowledge of IT challenges and culture
• Ability to work in a fast-paced, high-pressure environment under minimal supervision
• Presentation skills

Specialization, field:
Microsoft System Admin (Windows, Powershell), Jira, Azure, O365

Computer skills - user:

Microsoft Excel, Word
Tech Support and System Admin experience
SharePoint knowledge is a plus
Additional languages is a plus
Experience with Salesforce.com is a plus

We realize that our employees are the key to our success. Vitalsigns offers not only a competitive compensation / benefit package, but also a personal approach to every single member of our team. The right candidate will enjoy extensive training and International development.