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IT service desk with german language
Advantage Consulting, s.r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Wage (gross)
28.000,- Kč - 31.000,- Kč
28.000,- Kč - 31.000,- Kč
Information about the position
Job description, responsibilities and duties
*Ensure all incidents and requests reported to the Service Desk.
*Minimise the impact of incidents by resolving first time when possible.
*Involve appropriate IT resources in incidents and requests.
*Ensure all major incidents and changes that affect multiple users.
*Communicated to the business in a professional manner.
*Maintain a high level of customer awareness.
*Escalate incidents and / or requests to the Service Desk Team Leader.
*Minimise the impact of incidents by resolving first time when possible.
*Involve appropriate IT resources in incidents and requests.
*Ensure all major incidents and changes that affect multiple users.
*Communicated to the business in a professional manner.
*Maintain a high level of customer awareness.
*Escalate incidents and / or requests to the Service Desk Team Leader.
Employee perks, benefits
*5 weeks of vacation.
*Meal vouchers.
*Multisport card.
*Mobile phone.
*Company laptop.
*Pension insurance.
*Language courses.
*Training opportunities (technical, soft-skills).
*Career growth possibilities.
*Friendly working environment.
*Teambuilding and company events.
*Modern and spacious workplace.
*Meal vouchers.
*Multisport card.
*Mobile phone.
*Company laptop.
*Pension insurance.
*Language courses.
*Training opportunities (technical, soft-skills).
*Career growth possibilities.
*Friendly working environment.
*Teambuilding and company events.
*Modern and spacious workplace.
Information about the selection process
Are you interested in this position? If so, send us your resume to e-mail address [email protected] are looking forward to meeting you!
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
IT
IT
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Educational Specialization
IT
Language skills
English - Upper intermediate (B2) and German - Advanced (C1)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
*Secondary/University education.
*Fluent knowledge of German language.
*Communication level of English language.
*Customer focused and service orientated.
*Excellent interpersonal skills required; able to work well in the overall team
*Knowledge of Windows 7, Microsoft Office
*Overview of Active Directory, desktop and laptop hardware, software deployment technologies, McAfee antivirus is advantage.
*Understanding of how IT infrastructure components support the business.
*Pro-active style
*Positive attitude
*ITIL support and delivery processes.
*Fluent knowledge of German language.
*Communication level of English language.
*Customer focused and service orientated.
*Excellent interpersonal skills required; able to work well in the overall team
*Knowledge of Windows 7, Microsoft Office
*Overview of Active Directory, desktop and laptop hardware, software deployment technologies, McAfee antivirus is advantage.
*Understanding of how IT infrastructure components support the business.
*Pro-active style
*Positive attitude
*ITIL support and delivery processes.
Advertiser
Brief description of the company
Recruitment agency providing consultancy and comprehensive services in the field of human resources. To see the offer of current job opportunities visit www.acjobs.cz.
Our recruitment agency provides services and advice on recruitment, Assessment Center and personnel audit.
We look forward to possible cooperation with you.
Our recruitment agency provides services and advice on recruitment, Assessment Center and personnel audit.
We look forward to possible cooperation with you.
Number of employees
50-99 employees
ID: 3475956
Dátum zverejnenia: 30.8.2018
2018-08-30
lokalita: Brno, Czechia Pozícia: IT System Administrator, IT/Technical Support Specialist Spoločnosť: Advantage Consulting, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: 28.000,- Kč - 31.000,- Kč