Senior Operations Manager

An exciting opportunity to join our new team at Amazon Slovakia as a leader of a Selection classification team. Our business customers (B2B) have different needs than the traditional Amazon customer and thus we have to reinvent our selection, pricing, ordering and delivery processes to provide the right customer experience for businesses.

Sounds great. What more?

Some qualities that we are looking for: you are results oriented (and have a track record of repeatedly delivering great results); you are an inventor and an innovator (and have already proven it); you have the intellect and horsepower to solve really complex problems (some may say impossible to solve); you are an owner, and do what it takes to make your team successful; you have relentlessly high standards (some may say too high); you are customer obsessed; you operate well in an ambiguous environment; and finally, you have a burning desire to be a part of something really big.


Base pay for this position starts from EUR 4600 gross per month and salary depends on the skills and requirements, there will be further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA.
Company benefits apply subject to further terms, including annual membership in medical clinic, life insurance, retirement pension, meal voucher card, career development.
BASIC QUALIFICATIONS

This role requires strong attention to detail, solid work ethic and drive, the ability to recommend solutions to various problems and excellent communication skills and follow up.

Bachelor's degree

- Fluent English and German or French or Spanish or Italian)
- Previous experience leading a team
- Experience in a product/program management or operations role in a relevant industry
· Expert with business applications such as Word, Excel and Project
· Excellent written and oral communication skills
· Ability to write SOP (Standard operation processes) or guidelines
· Ability to prioritize and understand constraints in both customer and Amazon terms
· Ability to establish credibility and work with key internal partners to get things done (you will work with Sales team, Vendor managers, business developers, technicians, senior internal stakeholders)
· Highly articulate, persuasive communicator and a good writer
PREFERRED QUALIFICATIONS

· Prior B2B Experience/Negotiation or Business Process Management Experience Preferred
· Prior team management experience
· Attested history of building business requirements and requests for proposal
· Strong problem solving, highly analytical, attention to detail and solid organizational skills
· Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
· Ability to travel and spend extended time at other Amazon Locations in Europe or with customers (10-20% travel possible)
- Prior experience of working in taxonomy and classification areas is good to have but not required.