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Application IT helpdesk - 2nd level support (m/f)
cargo-partner SR, s.r.o.
Place of work
Bratislava, Slovakia
Bratislava, Slovakia
Contract type
full-time
full-time
Start date
ASAP/by agreement
ASAP/by agreement
Wage (gross)
2 600 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
2 600 EUR/month*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
Information about the position
Job description, responsibilities and duties
Are you a fresh graduate or young professional seeking for a challenge in technical area? We offer you a unique chance to join our IT application management team and help our employees to resolve various software errors and become a part of interesting projects.
You will be involved in (depends on level of seniority):
1. Application Support (2nd level support for application, application monitoring)
2. Application Management (Requirements engineering, life cycle management)
3. Project Management
You are responsible for the daily operations and improvements of our core transport management systems and support our colleagues in offices around the globe.
Main tasks:
- daily operations, configuration and support of our transport management and logistics solutions
- analyzing and resolving support requests from internal users (2nd level)
- structuring and reviewing requirements from business together with the team
- participating in roadmap meetings between IT and business units
- supporting in software testing & roll-out of new application features
- analyzing errors and defects and coordinating bugfixes
You will be involved in (depends on level of seniority):
1. Application Support (2nd level support for application, application monitoring)
2. Application Management (Requirements engineering, life cycle management)
3. Project Management
You are responsible for the daily operations and improvements of our core transport management systems and support our colleagues in offices around the globe.
Main tasks:
- daily operations, configuration and support of our transport management and logistics solutions
- analyzing and resolving support requests from internal users (2nd level)
- structuring and reviewing requirements from business together with the team
- participating in roadmap meetings between IT and business units
- supporting in software testing & roll-out of new application features
- analyzing errors and defects and coordinating bugfixes
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
University education (Bachelor's degree)
University education (Master's degree)
Language skills
English - Upper intermediate (B2)
The position is suitable for a fresh graduate
Yes
Personality requirements and skills
- completed commercial or technical education (HTL, HAK) with focus on IT and/or equivalent professional experience
Optional: University degree (IT, logistics, computer science, etc.)
- knowledge of basic technical terminology (server, database...) is a must
- knowledge of technical frameworks or technologies like IBM iSeries, Java, Oracle, MS SQL, Lobster is a big advantage, but not a must
- analytical, cross-system thinking
- responsible and solution-oriented working style
- good communication skills and hands-on mentality
- fluent in English; German language is an advantage
Optional: University degree (IT, logistics, computer science, etc.)
- knowledge of basic technical terminology (server, database...) is a must
- knowledge of technical frameworks or technologies like IBM iSeries, Java, Oracle, MS SQL, Lobster is a big advantage, but not a must
- analytical, cross-system thinking
- responsible and solution-oriented working style
- good communication skills and hands-on mentality
- fluent in English; German language is an advantage
Advertiser
Brief description of the company
cargo-partner is a leading multinational freight forwarder and integrated logistics provider with a particular strength in international transport solutions. Based in Austria, cargo-partner is present in over 30 countries with more than 3000 employees and continues to grow and expand across the world.
Our employees are highly motivated professionals with diverse cultural backgrounds who share a common passion for their work, excellent communication skills and a strong entrepreneurial approach.
We offer an interesting career kick-start for talented people without experience as well as rewarding opportunities for accomplished logistics and business professionals. We believe in establishing long-term relationships with our partners and in the continuous development of our employees.
Our employees are highly motivated professionals with diverse cultural backgrounds who share a common passion for their work, excellent communication skills and a strong entrepreneurial approach.
We offer an interesting career kick-start for talented people without experience as well as rewarding opportunities for accomplished logistics and business professionals. We believe in establishing long-term relationships with our partners and in the continuous development of our employees.
Number of employees
200-249 employees
ID: 4068113
Dátum zverejnenia: 7.10.2021
2021-10-07
lokalita: Bratislava Pozícia: Helpdesk Operator, IT Consultant, IT Product Manager, IT/Technical Support Specialist Spoločnosť: cargo-partner SR, s.r.o.
Spodná hranica mzdy (brutto): 2 600 EUR/month