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Service Desk Analyst with Italian
CPL Jobs s.r.o.
Place of work
Brno, Czechia
Brno, Czechia
Contract type
full-time
full-time
Start date
As soon as possible
As soon as possible
Wage (gross)
From 33 000 Kč/month
From 33 000 Kč/month
Information about the position
Job description, responsibilities and duties
International company with it's Global IT department in Brno is actively looking for somebody who has experience with Service Desk support in IT with focusing on Italian users.
If you prefer very pleasant, international, friendly and stable environment, please let us know with your CV in English.
Your responsibilities:
• to be a single point of contact for users and be able to solve IT related issues
• maintain a high level of customer awareness
• cooperation with other Service Desk team members and IT teams
• escalating incidents and requests to the Service Desk Team Leader
• ensure that all incidents are logged in a ticketing system
What we need from you:
• IT experience on similar position
• solid knowledge of technologies like: Microsoft application, Windows 10, HW, SW deployment, network administration, TCP/IP, VPN, McAfee antivirus etc.
• advanced language skills (Italian C1, English B2 - C1)
• customer orientation, good communication skills
If you prefer very pleasant, international, friendly and stable environment, please let us know with your CV in English.
Your responsibilities:
• to be a single point of contact for users and be able to solve IT related issues
• maintain a high level of customer awareness
• cooperation with other Service Desk team members and IT teams
• escalating incidents and requests to the Service Desk Team Leader
• ensure that all incidents are logged in a ticketing system
What we need from you:
• IT experience on similar position
• solid knowledge of technologies like: Microsoft application, Windows 10, HW, SW deployment, network administration, TCP/IP, VPN, McAfee antivirus etc.
• advanced language skills (Italian C1, English B2 - C1)
• customer orientation, good communication skills
Employee perks, benefits
Benefits:
• people oriented company
• individual attitude
• Training opportunities
• Career growth possibilities
• 5 weeks of vacation
• Meal contribution
• Language courses and many more
• people oriented company
• individual attitude
• Training opportunities
• Career growth possibilities
• 5 weeks of vacation
• Meal contribution
• Language courses and many more
Company on whose behalf the position is being filled
Construction industry
Global IT Centre for an international building material company.
Global IT Centre for an international building material company.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Educational Specialization
IT support, Help desk
Language skills
English - Advanced (C1) and Italian - Advanced (C1)
Advertiser
Brief description of the company
Nabídka služeb personální agentury se zaměřením na obsazování volných pozic ve středním a vyšším managementu a pozic specialistů.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 4092438
Dátum zverejnenia: 31.5.2021
2021-05-31
lokalita: Brno Pozícia: IT/Technical Support Specialist Spoločnosť: CPL Jobs s.r.o.
Spodná hranica mzdy (brutto): 33 000 Kč/month