Account Manager - Northern Europe

Craster Ltd

Místo práce
Práce z domu
Druh pracovního poměru
plný úvazek
Termín nástupu
12th sept 2022
Mzdové podmínky (brutto)
4 583 - 5 417 EUR/měsícadditional bonus and commission for on target achievements.

Informace o pracovním místě

Náplň práce, pravomoci a zodpovědnosti

Account Manager - Northern Europe

Reporting to: Regional Sales Director

Craster enables premium hospitality brands to deliver exceptional customer experiences through intelligent design. Our Account Managers play a vital role in growing our business through the successful management of an account portfolio, developing and implementing plans that increase our brand visibility. The role is for an account manager to lead Northern Europe, covering Germany, Netherlands, Benelux, Nordics and eastern Europe, this would involve working directly with clients and also our preferred distributors in each of the countries. The role is home based, though expectation of quarterly visits to the UK head office, attending key European shows and approx. 3 days a week meeting with clients/key influencers is essential.

Values:

We care

Be Curious

Do the right thing

Deliver Excellence

Open to challenge

Purpose of the Role:

Responsible for the successful management of an account portfolio, developing and implementing plans that deliver growth and increased brand visibility for Craster.

Implementation of strategic commercial and marketing plans within the region

Achievement of annual and quarterly budgeted sales targets, and individual objectives as directed by your line manager

To provide a 5* experience in all client interactions, offering consultation and support. Acting as an expert in selling goods to customers that meet their needs and desires

Delivering personal sales revenues through robust commercial relationships with end clients and distributors

Responsibilities of the Role:

Build annual account plans and forecasts in line with the regional commercial and marketing plans, and review performance on a monthly basis taking remedial action to ensure achievement of budgeted targets

Provide accurate documentation to support all commercial contracts and terms agreements. Maintain these on an annual basis

Develop plans to support all new product development initiatives across the portfolio

Identify any training and support required for key Distributors and partners and liaise with the Business Development Team for implementation

Conduct Quarterly business reviews with the top 10 clients

Attend shows and events to assist in set-up, managing sales leads, talking to potential new clients and existing distributors and partners

Follow new trends and suggest alternative ways to market to our clients

Tracking & reporting on competitor activity

Delivery of personal sales performance targets and KPIs and meeting all MSOP at all times

Ensure all personnel within Craster are aware of appropriate man marking responsibilities within your account portfolio. Engineer the appropriate meetings to facilitate appointments between Craster personnel from other departments and their counterparts in the account portfolio as appropriate

Providing cover for other personnel when required

Požadavky na zaměstnance

Pozici vyhovují uchazeči se vzděláním

vysokoškolské I. stupně
vysokoškolské II. stupně
postgraduální

Jazykové znalosti

Anglický jazyk - Pokročilý (C1) nebo Český jazyk - Expert (C2)

Praxe na pozici/v oblasti

hospitality

Počet let praxe

4

Osobnostní předpoklady a dovednosti

Skills/Experience/Capabilities:

Willing to travel for business in line with requirements of customers.

Minimum 4 years’ experience in an active sales or client support role. 2 years’ experience within Hospitality is essential

Experience working with and promoting distributors as re-sellers of a retail product

High level of Presentation and Negotiation skills to best support the reputation and profitability of the business

Proactive account management skills to set and monitor targets of partners and distributors

Personable and with gravitas to find and interact with key customer decision makers within the 5-Star and Luxury Goods Hotel and Restaurant Industry.

Networking and Relationship builder – the ability to find and build long term relationships with the hospitality industry.

Collaborative and able to work across all functions to achieve sales and business goals

Excellent Microsoft Office user skills – especially Excel

Ability to influence, manage and motivate others

Proactive management & improvement of the customer experience

Working knowledge & experience of the sales order & delivery process

Is proactive, and demonstrates a high level of self-management and initiative

High standard of verbal and written communication skills

Additional languages (by agreement dependent on region)

If you have a hunger to build great relationships with clients, are passionate about beautiful products, have experience in the hospitality sector and are keen to be part of a talented team, please forward your CV to us.

Inzerující společnost

Stručná charakteristika společnosti

Craster enables premium hospitality brands to deliver exceptional customer experiences through intelligent design

Počet zaměstnanců

50-99 zaměstnanců
ID: 4400918  Dátum zverejnenia: 12.8.2022  Spodná hranica mzdy (brutto): 4 583 EUR/měsíc