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IT Service Desk Analyst with English & German (night shifts full-time or part-time)
Experis
Place of work
Prague, Czechia
Prague, Czechia
Contract type
full-time, part-time, agreement-based (Temporary jobs), trade licence
full-time, part-time, agreement-based (Temporary jobs), trade licence
Information about the position
Job description, responsibilities and duties
IT Service Desk Analyst with English & German (night shifts full-time or part-time)
This is a great opportunity for university students or fresh graduates as well professionals with relevant experience or skills.
• Part-time employment 24 hours per week (2x night shifts from 7pm till 7am will be planned based on your schedule/the schedule in the team from Monday till Friday)
• Full-time employment long and short week.
• The primary location is Prague Pankrac with possible workplace in Ostrava
Initial training will be provided - no previous experience needed!
Tasks and responsibilities:
• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products in a form of combined 1st and 2nd level technical support (calls/tickets/user interaction)
• Provide prompt responses to questions from employees as well as from end users from a variety of international clients
• Document problems, create and maintain knowledge database
• Monitor activities, correct assignment and troubleshoot as appropriate
• Process improvement activities
• Consult with IT experts, if the appropriate course of action is unclear
This is a great opportunity for university students or fresh graduates as well professionals with relevant experience or skills.
• Part-time employment 24 hours per week (2x night shifts from 7pm till 7am will be planned based on your schedule/the schedule in the team from Monday till Friday)
• Full-time employment long and short week.
• The primary location is Prague Pankrac with possible workplace in Ostrava
Initial training will be provided - no previous experience needed!
Tasks and responsibilities:
• Provide technical and troubleshooting assistance related to computer hardware and software, mobile devices and other tech tools and products in a form of combined 1st and 2nd level technical support (calls/tickets/user interaction)
• Provide prompt responses to questions from employees as well as from end users from a variety of international clients
• Document problems, create and maintain knowledge database
• Monitor activities, correct assignment and troubleshoot as appropriate
• Process improvement activities
• Consult with IT experts, if the appropriate course of action is unclear
Employee perks, benefits
We offer:
• Great salary
• Full training provided
• Active using of foreign languages
• Further development and learning
• Variety of tasks and activities
• 25 days of vacation, sick days
• Meal vouchers
• Refreshment in the office
• Friendly working environment of a middle-sized dynamic and agile organization
• Great salary
• Full training provided
• Active using of foreign languages
• Further development and learning
• Variety of tasks and activities
• 25 days of vacation, sick days
• Meal vouchers
• Refreshment in the office
• Friendly working environment of a middle-sized dynamic and agile organization
Information about the selection process
Are you interested?
Please send me your CV in English right now to [email protected] or feel free to contact me on +420 604 296 754.
Please send me your CV in English right now to [email protected] or feel free to contact me on +420 604 296 754.
Company on whose behalf the position is being filled
Information technology, computer programming, web portals
IT outsourcing
IT outsourcing
Requirements for the employee
Candidates with education suit the position
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Personality requirements and skills
Requirements:
• Fluent English and German (level B2 is sufficient)
• Technical skills and general IT background (computer skills, hardware and basic software knowledge – Windows OS, Microsoft Office Package)
• Motivation to start your career in IT
• Problem solving skills and very good communication skills
• Ability to work independently as well as in a team
• Planning and organizing skills; and supportive persona
• Fluent English and German (level B2 is sufficient)
• Technical skills and general IT background (computer skills, hardware and basic software knowledge – Windows OS, Microsoft Office Package)
• Motivation to start your career in IT
• Problem solving skills and very good communication skills
• Ability to work independently as well as in a team
• Planning and organizing skills; and supportive persona
Advertiser
Brief description of the company
Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
Number of employees
50-99 employees
ID: 3263205
Dátum zverejnenia: 6.11.2018
2018-11-06
lokalita: Prague Pozícia: Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist, Service Engineer, Service Technician Spoločnosť: Experis