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Product Support Specialist with Romanian/Slovak
Hays Czech Republic, s.r.o.
Place of work
Prague, Czechia
Prague, Czechia
Contract type
full-time
full-time
Information about the position
Job description, responsibilities and duties
Our very important client, the global company standing at the forefront of medical technology, is currently looking for a Product Support Specialist with Romanian/Slovak to join their international team in Prague.
Your new role
You will be responsible for providing medical product oriented support for customers from Romania or Slovakia. Mainly you will be responding to incoming inquiries (phone, e-mail) from customers concerning product operation, troubleshooting, warranty questions, etc. Moreover, you will be in charge of following up with troubleshooting, all related documentation.
What you'll need to succeed
As the successful candidates you should be an English speaking friendly, customer-oriented and empathetic person with at least 1+ year of experience in Customer Support. Fluent Romanian or Slovak (B2-C1) is a must.
Your new role
You will be responsible for providing medical product oriented support for customers from Romania or Slovakia. Mainly you will be responding to incoming inquiries (phone, e-mail) from customers concerning product operation, troubleshooting, warranty questions, etc. Moreover, you will be in charge of following up with troubleshooting, all related documentation.
What you'll need to succeed
As the successful candidates you should be an English speaking friendly, customer-oriented and empathetic person with at least 1+ year of experience in Customer Support. Fluent Romanian or Slovak (B2-C1) is a must.
Employee perks, benefits
Our client offers the stable international environment and a great opportunity to develop your knowledge of a unique medical product. Among offered benefits are meal vouchers, home office, pension insurance etc.
Company on whose behalf the position is being filled
Hospitals, medical practice activities, other human health activities
The global company standing at the forefront of medical technology.
The global company standing at the forefront of medical technology.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Customer Support
Language skills
Romanian - Proficiency (C2) or Slovak - Proficiency (C2)
Advertiser
Brief description of the company
Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3405829
Dátum zverejnenia: 7.9.2018
2018-09-07
lokalita: Prague Pozícia: Administrative Worker, Official, Call Centre Supervisor, Call Operator, Customer Support Specialist, Helpdesk Operator Spoločnosť: Hays Czech Republic, s.r.o.