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IT Support Analyst
Hays Czech Republic, s.r.o.
Place of work
Blansko, Czechia
Blansko, Czechia
Contract type
full-time
full-time
Wage (gross)
35.000 - 40.000 CZK, upon experience
35.000 - 40.000 CZK, upon experience
Information about the position
Job description, responsibilities and duties
The IT Support Analyst’s role is to work reactively to helpdesk tickets in a timely manner by providing 1st and 2nd line support to user’s software and hardware queries and needs to resolution. Working proactively with all types of PC hardware such as memory, replacement disks and mobile phones including installation, support, management and documentation. Additionally, assisting the Regional IS Manager in various global and regional IS projects as required.
This role will be supporting 9 branch offices in the following countries; Czech Republic, Sweden, Iceland, Germany and Switzerland. While many helpdesk queries will be resolved remotely with GoToAssist, you will be expected to travel to the branch offices for hardware upgrades, replacements, other projects and to other locations for IS meetings.
This role will be supporting 9 branch offices in the following countries; Czech Republic, Sweden, Iceland, Germany and Switzerland. While many helpdesk queries will be resolved remotely with GoToAssist, you will be expected to travel to the branch offices for hardware upgrades, replacements, other projects and to other locations for IS meetings.
Employee perks, benefits
Mobile phone, notebook, flexible working hours, 5 weeks of holidays, canteen, contribution to sport/ culture/ leasure time, home office, 13th salary
Company on whose behalf the position is being filled
Manufacture of basic metals and metal products
Engineering leader and innovator of performance-improving technical solutions, integrated systems design and consulting services for customers in the aluminium industry.
Engineering leader and innovator of performance-improving technical solutions, integrated systems design and consulting services for customers in the aluminium industry.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
Czech - Proficiency (C2) and English - Upper intermediate (B2)
Advertiser
Brief description of the company
Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.
The company is a holder of a licence to offer recruitment services.
The company is a holder of a licence to offer recruitment services.
ID: 3432105
Dátum zverejnenia: 26.6.2018
2018-06-26
lokalita: Blansko, Czechia Pozícia: IT Analyst Spoločnosť: Hays Czech Republic, s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: 35.000 - 40.000 CZK, upon experience