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International Assistance Coordinators with languages

Hays Czech Republic, s.r.o.

Place of work
Prague, Czechia
Contract type
Start date
Wage (gross)
38 000 - 40 000 Kč/month

Information about the position

Job description, responsibilities and duties

As a member of our team of experts, you would be responsible for assisting passengers around the world in difficult life situations. Your main responsibility will be daily communication with our clients, hospitals, airlines, tour operators, etc.

We are looking for reliable, open and flexible team players able to analyze the situation and find a solution. Do you want to have a meaningful job where you can completely change someone's life in a positive way? That none of your working days is the same as the previous one? Then this position is suitable for you and you are the ideal partner for us!

Employee perks, benefits

✓ background of a stable international company & a job with a higher purpose
✓ initial training based on international professional know-how
✓ daily communication in foreign languages
✓ competitive salary & benefit package (quarterly / annual bonuses, multisport, contribution to language courses ..)
✓ flexible shift planning enabling, for example, simultaneous university studies)
✓ possibility to work approximately 50% of shifts from the home office
✓ attractive work location in Prague 8 - Karlín

Company on whose behalf the position is being filled

Insurance, except compulsory social security

For our client, multinational corporation in medical assistance field with SSC based in Prague 8 - Karlín, we are looking for International Assistance coordinators with languages: Spanish, German, Italian, French or Nordic languages.

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Spanish - Upper intermediate (B2) or German - Upper intermediate (B2) or Italian - Upper intermediate (B2) or French - Upper intermediate (B2) or Danish - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills

✓ Flexible and fast thinking, cold head in stressful situations
✓ Fluent English (+Czech language is an advantage)
✓ Fluent second language (either: Spanish, German, Italian, French or any Nordic language)
✓ Being open to shift-based work (12h/day, in total 14 working days a month)
✓ Being able to start in September/October the latest
✓ previous work experience in the field of tourism/assistance is an advantage


Brief description of the company

Hays is a global leader in specialist recruitment, placing professional candidates in permanent and interim jobs.

The company is a holder of a licence to offer recruitment services.

Company address

Hays Czech Republic, s.r.o.
Olivova 4/2096
110 00 Praha 1
ID: 4153818  Dátum zverejnenia: 2.9.2021  Spodná hranica mzdy (brutto): 38 000 Kč/month