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Junior Back Office Support Manager
Insignia Lifestyle Services s. r. o.
Place of work
Digital Park II, Einsteinova, Petržalka, Slovakia
Digital Park II, Einsteinova, Petržalka, Slovakia
Contract type
full-time
full-time
Wage (gross)
1 000 EUR/monthFirst two weeks 15.11. - 30.11.2021 are training weeks.
1 000 EUR/monthFirst two weeks 15.11. - 30.11.2021 are training weeks.
Information about the position
Job description, responsibilities and duties
• Performing wide range of travel and concierge requests worldwide like the following but not limited to:
Dining reservations and suggestions
Flower orders and gift baskets for special occasions
Ticket inquiries
Locating hard to find items
Staff research for the client needs
SPA treatments reservations and suggestions
Suggestions for the newsletter calendar of events worldwide
• Working closely with international partners and service suppliers, conditions negotiation.
• Providing meaningful and relevant knowledge and insight to PA Team on the requests delivery
• Utilising a variety of resources, including search engines, web-sites and internal resources to research PA Team’ requests with the goal of delivering meaningful and valuable solutions
• Maintaining database in CRM daily
• Maintaining acceptable performance standards including effectiveness, efficiency and quality
• Working in a fast-paced, structured call center environment.
Dining reservations and suggestions
Flower orders and gift baskets for special occasions
Ticket inquiries
Locating hard to find items
Staff research for the client needs
SPA treatments reservations and suggestions
Suggestions for the newsletter calendar of events worldwide
• Working closely with international partners and service suppliers, conditions negotiation.
• Providing meaningful and relevant knowledge and insight to PA Team on the requests delivery
• Utilising a variety of resources, including search engines, web-sites and internal resources to research PA Team’ requests with the goal of delivering meaningful and valuable solutions
• Maintaining database in CRM daily
• Maintaining acceptable performance standards including effectiveness, efficiency and quality
• Working in a fast-paced, structured call center environment.
Employee perks, benefits
- working for one of the best international lifestyle management companies
- working with young highly motivated team
- provided with continuing education and trainings
- 25 vacation days
- other benefits
- working with young highly motivated team
- provided with continuing education and trainings
- 25 vacation days
- other benefits
Information about the selection process
Please send us your CV in english.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
Educational Specialization
Lifestyle Management, Hospitality, Luxury brands, Concierge, Travel
Language skills
English - Proficiency (C2)
Other knowledge
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Basic
Internet - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Basic
Internet - Advanced
Experience in the position/sector
Lifestyle, Luxury brands, Hospitality, HNWI
Number of years of experience
1
Personality requirements and skills
- 1+ years of experience in lifestyle management, concierge, travel, luxury or VIP sales sector, personal/family lifestyle coordination, secretary assistance
- Self-sufficient and minimal supervision
- Excellent written and spoken communication skills
- Well-developed stress management skills
- Good organizational skills
- Self-motivated and creative
- Exercise discretion in all matters and be comfortable handling confidential information
- Confident when using a computer and office equipment
- Languages: Fluency in English. Other languages are advantage.
- Self-sufficient and minimal supervision
- Excellent written and spoken communication skills
- Well-developed stress management skills
- Good organizational skills
- Self-motivated and creative
- Exercise discretion in all matters and be comfortable handling confidential information
- Confident when using a computer and office equipment
- Languages: Fluency in English. Other languages are advantage.
Advertiser
Brief description of the company
Established for over 20 years Insignia are adept at serving elite, ultra-high-net-worth clientele with the most discerning tastes and demanding lifestyles. We go above and beyond, providing unrivaled luxury lifestyle and financial management.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Our philosophy champions bespoke servicing, exclusive access, valuable intelligence, emerging trends, an extensive network of partners and unparalleled industry specialists.
As an international company headquartered in London, our reach is truly global in scale, with offices established across Europe. We are innovative in our delivery and the customer is at the forefront of our success. With this culture we value Independent thinking, Assertiveness & Collaboration.
Number of employees
50-99 employees
ID: 4197705
Dátum zverejnenia: 5.11.2021
2021-11-05
lokalita: Bratislava Pozícia: Air Ticket & Package Holiday Vendor, Assistant, Concierge, Customer Support Specialist, Travel Guide Spoločnosť: Insignia Lifestyle Services s. r. o.
Spodná hranica mzdy (brutto): 1 000 EUR/month