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Service Desk Agent with English 24/7 support
Brno, Czechia
Popis pozice
Your responsibility is to provide 1st level technical support 24/7, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
You will provide solutions for user requests based on a knowledge database, available rules and problem descriptions and advice of resolver groups and you will follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures.
You will provide solutions for user requests based on a knowledge database, available rules and problem descriptions and advice of resolver groups and you will follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures.
Profil kandidáta
- Speak fluently English at least on level B2
- Interest in Technology
- Analytical and Problem solving skills
- Strong communication Skills
- Time flexibility – three-shift operation
- To be eager to gain new knowledge
Nabízíme
- Monthly wage 25 000 - 27 000 CZK
- Extra money for night shift, weekend
- 25 days of vacation
- More money after probation period
- Performance bonus
- Meal vouchers
- Multisport card
Kontakt
ManpowerGroup s.r.o.
Jolana Mašková
Jolana Mašková
ID: 3476521
Dátum zverejnenia: 6.9.2018
2018-09-06
lokalita: Brno, Czechia Pozícia: Helpdesk Operator Spoločnosť: ManpowerGroup s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: 25000-27000 CZK