Tier 2 Network Specialist

What you will do:

• Tier 2 Network Engineer determines the issue, actions by engaging relevant party, keeps client updated till solution is provided.


• Directs customer and account team interface providing day to day network support.


• Builds up knowledge on Cisco switches, has an access to EMEA & US devices.


• Learns company's procedures and their global customers.


• Assists users to identify and solve complex connection/communication problems.


• Handles global clients of various technical expertise.

What we look for:

• Fully Cisco CCNA qualified or relevant experience in Cisco routing & switching (min 1 year)


• English in both verbal as well as written form (B2 as a minimum)


• Flexibility to work in shifts depending on business requirements


• Must be able to communicate effectively with the team, corporate customers of different technical expertise and all levels of management


• Problem resolution will require knowledge of the back-up methods such as ISDN, iBGP, HSRP, VRRP), troubleshooting, routing protocols such as OSPF, BGP and EIGRP


• Basic knowledge of Windows, Unix, ticketing systems such as Remedy


• Must be EU passport holder, willing to relocate, culturally sensitive, appreciate cultural differences.

• Opportunity to work for stable international company


• Technical development related to the role


• Good quality work-life balance with plenty of cultural and active opportunities


• Vibrant international team


• 1 extra week of holiday (5 weeks in total)


• Meal vouchers


• Private medical care with English speaking personnel


• Special discounts for gyms, opticians