Customer Care Representative with Danish - Notino

Notino is proud to provide its clients with a very high-quality service in order to satisfy their needs and to remain loyal to our company. For these reasons, our customer service center is a key part of our company and is crucial for our world-wide success. We are currently looking for new enthusiastic people to join our new team for Danish market in Žilina. The potential candidate for a customer service representative should be empathetic to be able to help our clients in the most effective way and to deal with all the potential issues.

What will your job look like?

*The most important is the support of our Danish clients via email and phone calls
*You will provide information about the products we offer in relation to the preferences of customers and help them find exactly what they want
*You will be responsible for creating, editing and checking the status of customers´orders
*Moreover, you will deal with various administrative tasks related to our customer´s orders – payments, communication with the supplier and our warehouse as well as handling the process of replacement
*The cooperation with marketing department regarding translations and reviews will be among your daily tasks as well

What do we offer?

*A full-time job in the fast growing international company
*Very competitive salary and motivational bonuses
*The possibility of promotion to other departments of the company (product, marketing, administrative department etc.)
*Super-friendly team and really casual and beautiful working environment
*Many interesting benefits such as language courses, full-paid meal vouchers, employee discounts, multisport card, sick days, relax zone as well as our unrivalled company events (barbecues, fancy Christmas party or Fresh News once a month).