Claims Administrative Assistant - Dealer Services

For our client, a dynamic international company operating in the field of automotive insurance, we are searching for suitable candidates for the position of the Claims Administrative Assistant.

The ideal candidate will possess strong administrative, organizational and investigative skills.

Responsibilities:

• Uploading claims related information into the claims database
• Liaising with repairers to finalise customer repairs
• Contacting clients in order to finalise and close open claims
• Investigation of all old open claims and appropriate action taken to close them (either contacting the policyholder or distribute to claims adjuster for further action)
• Answering telephones and taking messages when claims adjusters are busy during breaks/lunch/trainings
• Any other claim related administrative task as directed by Country Manager or Team Leader
• Regular product training to ensure deep understanding of all products in the Defend UK department

Requirements:

• Fluent English
• Prior administration experience
• Good communication skills
• Has a broad experience of working in a regulated customer service environment
• Ability tomeet & exceed customer expectations
• Investigative skills
• Able to use MS Office applications (Word, Excel, Outlook)

Offer:

• Opportunity to work in the international team
• Possible and real potential to progress and career growth within the organization
• Full time contract
• Start day – by agreement
• Professional development
• Multinational friendly team
• 5 weeks of vacation, Sick days, Multisport card, Bonuses and Regular engagement activities
• English on daily basis
• Work place Prague 4 – Chodov

If you are interested in this offer, please send us your structured CV. We will contact you as soon as possible.

Candidates, who are not suitable for the position, will not be contacted by PŘEDVÝBĚR.CZ.

I agree, that my personal data, provided to PŘEDVÝBĚR.CZ s.r.o. for the purpose of employment transmission, are handled according to law no 110/2019 Sb. Provided data are kept in the database for an essential term of employment transmission or till the withdrawal in writing.