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German Speaking Customer Advisor (B2B, flexible working hours)
Reed Personnel Services Czech Republic s.r.o.
Place of work
Brno - City
Brno - City
Contract type
full-time
full-time
Start date
asap
asap
Wage (gross)
31000 CZK/month
31000 CZK/month
Information about the position
Job description, responsibilities and duties
We are looking for a German speaking customer service enthusiast for our client, an American company operating a well-known employment website. This vacancy is in their customer service team in Brno, Czech Republic and it is perfect for someone who likes interacting with people but does not want to be on the phone all time. Our client offers above-standard salary, stable teams and flexible working hours.
Your responsibilities will be:
• Respond professionally to customer enquiries via email, phone & chat (90% B2B)
• Conduct customer training sessions to help the customers use the company’s products
• Participate on adhoc projects and site testing
Your responsibilities will be:
• Respond professionally to customer enquiries via email, phone & chat (90% B2B)
• Conduct customer training sessions to help the customers use the company’s products
• Participate on adhoc projects and site testing
Employee perks, benefits
Our client offers:
• Competitive salary: 31,000 CZK gross + performance bonus
• International and multicultural working environment in a shared service centre
• 5 weeks of vacation, 4 sick days
• Flexible working hours (you can choose what time you will start in the morning)
• Job related continuous training
• Contribution to pension and life insurance saving accounts
• Health days, fruit days, premium health care for free (+ a discount for family members)
• Language classes for free (English, Czech)
• Meal vouchers (100 CZK, 55% paid by the employer)
• Multisport card to 700 facilities
• Career progression opportunities
• Relocation reimbursement (28,000 CZK gross)
• Competitive salary: 31,000 CZK gross + performance bonus
• International and multicultural working environment in a shared service centre
• 5 weeks of vacation, 4 sick days
• Flexible working hours (you can choose what time you will start in the morning)
• Job related continuous training
• Contribution to pension and life insurance saving accounts
• Health days, fruit days, premium health care for free (+ a discount for family members)
• Language classes for free (English, Czech)
• Meal vouchers (100 CZK, 55% paid by the employer)
• Multisport card to 700 facilities
• Career progression opportunities
• Relocation reimbursement (28,000 CZK gross)
Information about the selection process
Location: Brno, Czech Republic
Working hours: Mon – Fri, 9 – 5.30, 8-hour shifts, flexible start between 8am and 10am
Starting date: Negotiable
Recruitment process: 2-3 rounds, phone interviews and/or F2F + online test
Working hours: Mon – Fri, 9 – 5.30, 8-hour shifts, flexible start between 8am and 10am
Starting date: Negotiable
Recruitment process: 2-3 rounds, phone interviews and/or F2F + online test
Company on whose behalf the position is being filled
Other unlisted areas
American company
American company
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Language skills
German - Advanced (C1) and English - Upper intermediate (B2)
Personality requirements and skills
We are looking for:
• Fluent knowledge of German (C1) and English (B2)
• Excellent communication skills
• Previous customer service experience (call centre, hospitality, teaching, sales, ...)
• Computer literacy with the ability to learn customer service software applications
• Customer and detail oriented person
• Fluent knowledge of German (C1) and English (B2)
• Excellent communication skills
• Previous customer service experience (call centre, hospitality, teaching, sales, ...)
• Computer literacy with the ability to learn customer service software applications
• Customer and detail oriented person
Advertiser
Brief description of the company
REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.
The company is a holder of a licence to offer recruitment services.
ID: 3148057
Dátum zverejnenia: 1.8.2017
2017-08-01
lokalita: Brno - City Pozícia: Customer Support Specialist Spoločnosť: Reed Personnel Services Czech Republic s.r.o.
Základná zložka mzdy (brutto) a ďalšie odmeny: 31000 CZK/month