Fluent in Polish and passionate about travelling and customer service? Become a Flights Consultant! (relocation support)

Reed Personnel Services Czech Republic s.r.o.

Place of work
Brno-City District, Brno, Czechia
Contract type
full-time
Start date
1st April, later date negotiable
Wage (gross)
Multisport card for free, free in-house gym and sauna, meal vouchers, flexible benefits

Information about the position

Job description, responsibilities and duties

Bilingual and looking for a new challenge? Do you love travelling and helping others? REED are proud to represent a client which managed to grow from a few enthusiasts to 900+ employees in their Brno headquarters in just a few years. They serve customers across the globe and currently looking for new talent for their specialized customer service unit.

The culture is multinational, vibrant and informal with a few dogs around (offices are dog-friendly). Join our client as a Flights Consultant, get friends from different parts of the world and experiences you will cherish for the rest of your life!

What will you do?
* Help the customers with their queries and requests via phone and email.
* Learn a lot about the airline industry and become an expert even your friends will turn to when they need help with their travels :)

Employee perks, benefits

* Multisport card for free
* In-house gym open 24/7, sauna and massage room, yoga classes and other activities
* Contribution to your food expenses, company canteen
* Cafeteria Plan (points from the employer which you can exchange for a variety of benefits)
* Free refreshments (tea, coffee, fruit)
* Annual flight discounts
* Exciting team building events and parties
* Discounted VIP Medical Care option
* Growth opportunities
* Big, modern and bright offices with chill out zones with swings, bean bags and PlayStation
* Kids room for those who would like to bring their children
* Dog friendly environment (every day is "Bring your pet to work" day there)
* Four weeks of initial accommodation for candidates from abroad

Information about the selection process

Working hours: 8-hour shifts/40 hours per week, first shift starts at 9, last shift finishes at 20.00, some weekend shifts per month - working hours at the weekend are 9-17.00.
Starting date: Immediately/negotiable
Recruitment process: Skype/In-house interviews + language test

Company on whose behalf the position is being filled

Other unlisted areas

A well-known name in the travel industry.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Polish - Advanced (C1) and English - Advanced (C1)

Personality requirements and skills

* Excellent Polish and very good English, both in spoken and written form.
* Customer oriented enthusiasts who are eager to learn new things.
* Experience in customer support or similar.
* Advanced computer and Internet user who can search for relevant information quickly.
* Calm and professional attitude at all times.
* Candidate who is not allergic to dogs (office is dog-friendly).

Advertiser

Brief description of the company

REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions. For more information visit reedglobal.cz

Reed Specialist Recruitment is the biggest family run recruitment agency, with a database of over 16 million candidates, and global expertise in 20 specialist sectors. In Czech Republic we help matching candidates with jobs they love since 2008. Our local expertise is in Accountancy & Finance, Business Support, Banking, Engineering, Human Resources, Multilingual Shared Services, Sales & Marketing, and Technology. Our offices are located in both Prague and Brno.

The company is a holder of a licence to offer recruitment services.
ID: 3348110  Dátum zverejnenia: 24.2.2020